NDIS Provider Finder

SLES and DES NDIS Providers in Victoria

12 results. SLES and DES near Victoria. ·9 NDIS registered ·4.9 avg from 4 rated

About SLES and DES in Victoria

Find SLES and DES NDIS providers in Victoria, Australia offering School Leaver Employment Supports and Disability Employment Services for job readiness.

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Showing 1–12 of 12 providers

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You First

Employment Services, Software and Apps, Social Activities +29 more

5.0 (28) NDIS Registered Early Childhood

From the provider: You First is an established Registered NDIS Provider delivering safe, quality, & reliable supports. Many of our team have lived experience specifically Autism, ADHD, Anxiety & Depression, Down Syndrome & Intellectual Disabilities. Our dedicated services team provide direct support to people in Victoria, mainly in the Melbourne Metro area and surrounding regions . Our person-centred approach to providing customised & accessible services ensures we can deliver services that will work for you. NDIS Registered Provider | Specialists for | Support Workers | SIL | Capacity Building | Plan Managers | Support Coordination | Respite | Hospital Discharges Support Worker, Personal Care, SIL Teams/SDA SIL Teams & Nurses Support Workers - standard & high intensity (module 2A registered) for in home and social & community support. Our SIL teams work in your home, SIL houses & SDA houses, facilitate fast hospital discharges, support at the You First Farm group / centre respite, in STRs & MTAs and are supported by our registered nurses. You First Farm - Short Term Respite / Independent Living Skills Our 40 acre farm provides the ideal setting for a group / centre based short term respite stay (1:1,. 1:2 & 1:3 available depednign on your support needs). With a range of on farm activities, beautiful views and a range of wild animal and bird visitors, there is always something to see and do at the farm. Group Social & Community Activities - NEW! Enquire about our NEW Group Social & Community Activities. We are currently taking enquiries for a Gardening Group and a Woodworking Group. Call or email for further details. Plan Management - Australia wide Our Plan Management team offer a person-centred service Australia wide to not only process invoices but provide support & capacity building for participants to understand their NDIS Plan funding and budgets. We work behind the scenes checking your provider claims remain compliant - we process claims multiple times a day to ensure the fastest payments possible - call us and find out why we work for you! Hospital Discharge Team Our experienced hospital discharge team make it easy for you to come home safely, so you can focus on your recovery. We offer a single point of contact who can support and coordinate the logistics for you, working side by side with your hospital care team and community-based supports as needed. Individual Skills Development, Capacity Building, Independent Living Skills Development, Personal Trainers, School Leavers (SLES), Job Seekers & Employment Related Supports, Business Start Ups and Micro Businesses Our skills development workers support you to develop & enhance your skills via customised strengths-based learning approaches. At our 40 acre farm in Pakenham, we can offer skill development & job related supports in a range of agriculture related activities, indepednent living & social & community activities. Our Capacity Building team have extensive experience tailoring our programs to work for you. Support Coordination Services, Specialist Support Coordination Specialists & Psychosocial Recovery Coaching - Australia wide Our Support Coordination team with Levels 1, 2 & 3 Support Connection, Support Coordination, Specialist Support Coordination & Psychosocial Recovery Coaches provide experienced support to help you navigate & utilise your NDIS Plan and connect with the right providers. More information about our services? Give our friendly team a call on [phone hidden]

Acquired Brain InjuryAutismIntellectual DisabilityPsychosocial Disability
We come to youIn centreGroupOnlineTelehealth All ages

Company · 62 locations ·Serving Ballarat, Victoria

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Lawson Care Services Pty Ltd

Support Work, Social Activities, Support Coordination +4 more

5.0 (8) NDIS Registered Early Childhood

From the provider: Reliable Support. Consistent Faces. Real Progress. Lawson Care Services is a Melbourne-based NDIS provider delivering high-quality Support Work, Support Coordination (Level 1 & 2), Capacity Building and Employment-Focused Supports across Melbourne's South-Eastern and Eastern suburbs. Our approach is guided by our commitment to Care, Comfort and Compassion, ensuring every participant feels respected, supported, and empowered to achieve their goals. We believe meaningful outcomes come from consistency, trust, and long-term relationships. Our team focuses on providing reliable supports delivered by experienced staff who genuinely care about the people they support. Our Services Support Work We provide practical day-to-day supports including: Personal Care Community Access and Social Participation Transport and Travel Training Appointment Support Daily Living Assistance Support Coordination (Level 1 & 2) Our Support Coordinators help participants: Understand and implement their NDIS plans Connect with suitable providers and services Build support networks Navigate challenges and barriers Achieve greater choice, control and outcomes from their supports Capacity Building We focus on building independence through: Budgeting and Money Management Communication and Social Skills Community Participation Travel Training Routine Building and Daily Living Skills Decision-Making and Self-Advocacy Employment & Transition Supports Employment Supports, SLES & Finding and Keeping a Job We support participants to develop the skills, confidence and practical experience needed to prepare for employment and increase independence. Our supports may include: School Leaver Employment Supports (SLES) Finding and Keeping a Job supports Employment Readiness Programs Workplace Communication Skills Routine Building and Time Management Travel Training for Work and Community Access Vocational Exploration and Career Planning Workplace Confidence and Social Skills Development Specialist Experience We have experience supporting participants with: Autism Spectrum Disorder (ASD) ADHD Anxiety and Depression PTSD and Psychosocial Disabilities Intellectual Disabilities Physical Disabilities Our team understands the importance of consistency, routine, clear communication, and strengths-based support approaches tailored to individual needs. Why Choose Lawson Care Services? ✔ Consistent support workers and coordinators ✔ Reliable communication and responsive service ✔ Strong focus on capacity building and participant outcomes ✔ Experience supporting psychosocial and neurodivergent participants ✔ Flexible and person-centred supports ✔ Immediate availability across Melbourne's South-East and East At Lawson Care Services, we don't just provide support—we help participants build confidence, independence, and meaningful outcomes in everyday life. Care. Comfort. Compassion. That's our promise. 💙

Acquired Brain InjuryAutismIntellectual DisabilityPsychosocial Disability
We come to youIn centreGroup Ages 8+

Company · Dandenong office ·Serving Melbourne - Inner East, Victoria

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Global Humanitarian Aid Foundation

SLES and DES

5.0 (1) NDIS Registered Early Childhood

From the provider: Get ready to experience your best life with our experienced team who offer quality support to suit your everyday needs! Global Humanitarian Aid Foundation (GHAF) is a not-for-profit organisation, ACNC registered charity and NDIS registered provider offering leading experience in the assessment and treatment of helping people with disabilities to gain independence, increase mobility, and improve their wellbeing. Global Humanitarian Aid Foundation can offer you a wide range of services and supports to best assist you. We can provide assistance with: Accommodation Support Co-ordination Level 3 Specialist Support Co-ordination Supported Independent Living (SIL) Specialist Disability Accommodation (SDA) Short Term Accommodation (STA) Respite Care Services (Short/Long Term) Personal and Domestic Support Youth Care Aged Care Counselling Plan Management Community Nursing Community Access Social Support Allied Health NDIS Mentoring Day Programs Overnight/Sleeper Programs Pickup and Dropoff Services Daily Living Support Life Transition Planning We can help you achieve the goals outlined in your NDIS plan. This may include short-term goals like increasing Daily Living Skills, or long-term goals like developing the physical ability to participate in community events. GHAF understands the care and attention required to ensure that you (and your family members) achieve the most from your NDIS plan, and receive the highest standard of care and support. Our experienced staff place an emphasis on understanding your priorities and support your choices! We will help you achieve personalised support, navigate the complexities of the NDIS, prepare a plan and take care of the day-to-day services you need. We support all members of the eligible NDIS community, including assisting people from culturally and linguistically diverse backgrounds. We offer many more services and ways to support you. For more information please enquire with us today. Let’s work together to put your care plan into action! [phone hidden] support@ghaf.org.au www.ghaf.org.au https://linktr.ee/ghafoundation

We come to youIn centreGroup Ages 0–59 +4 languages

Sole Trader ·Serving Hume, Victoria

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Salvation Army Employment Plus

SLES and DES

4.8 (23) NDIS Registered

From the provider: As a proud member of The Salvation Army network and one of the largest government-funded employment service providers in Australia, it is our mission to change lives and communities through the power of employment. Employment Plus was established as an agency in 1998 by The Salvation Army to deliver on their aim of helping people to find work that supports their wellbeing and benefits the community. As one of Australia’s largest recruiters, we provide our job seekers with specialised training, work experience and a range of support services, to help them find meaningful employment. As a not-for-profit organisation, any surplus we make is directed back into The Salvation Army’s social programs – providing relief to the homeless, victims of disaster and anyone who needs a helping hand. You can find out more about these programs on the The Salvation Army Australia website. We are Australia’s most experienced recruitment agency. For more than 20 years, we have worked with job seekers, employers, industry groups, governments and community organisations to champion employment for all Australians. Everything that we do at Employment Plus is guided by our vision of ‘Work for All.'

Serving Melbourne - Inner East, Victoria

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About2Work

SLES and DES

From the provider: About2Work is a provider of employment services across metropolitan Melbourne.

Serving Ballarat, Victoria

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Afford - Australian Foundation for Disability

Housing - SDA and SIL, SLES and DES, Innovative Community Participation +1 more

NDIS Registered

From the provider: At Afford, we open doors to possibility. We support people with disability to live independently, build meaningful connections, find great opportunities, and achieve their goals — because everyone deserves to be part of life’s adventure. Who We Are Afford is a leading, not-for-profit, rights-based NDIS provider supporting people across Australia. We’re all about: • Creating opportunities and choice • Bringing people together • Supporting independence and confidence • Helping people live the life they choose Our Purpose & Vision Our purpose: To create an inclusive world where human rights are realised. Our vision: To improve the lives of people with disability by prioritising choice, promoting rights, and exploring possibilities together. What We Do We offer a wide range of flexible, person-centred supports designed around each individual’s goals and interests: ✅ Supported Independent Living (SIL) ✅ Specialist Disability Accommodation (SDA) ✅ Short Term Accommodation (STA) ✅ Medium Term Accommodation (MTA) ✅ Community and lifestyle programs ✅ In-home supports ✅ Employment pathways and coaching ✅ Support coordination Our values guide everything we do: • Kind – We care, include and do the right thing • Clear – We are open, simple and transparent • Team – We achieve more together • Explore – We embrace new ideas and possibilities We work alongside you (and your support network) to: • Build everyday life skills and independence • Strengthen social connections • Discover interests and passions • Create pathways to employment and community participation We support people to: • Live more independently • Meet new people and build friendships • Try new experiences and activities • Achieve personal goals and milestones Let’s Explore What’s Possible With decades of experience supporting communities, we’re proud to walk alongside you on your journey. Whether you’re starting out or looking for new opportunities, Afford is here to help you explore, grow, and thrive.

We come to youIn centreGroup Ages 17+ +3 languages

Company · Parramatta office ·Serving Melbourne - Inner East, Victoria

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Empath Support Care

SLES and DES

From the provider: Empath Support Care is a dedicated provider of personalised support services for individuals with disabilities who require employment, education and training supports. With a compassionate and empathetic approach, we aim to empower participants to achieve their employment goals and foster independence in their lives.Our team of experienced professionals is committed to delivering tailored support services that meet the unique needs and aspirations of each individual.From assessment and skills development to job placement assistance and transition planning, we provide comprehensive support to help participants build confidence, develop essential skills, and secure meaningful employment opportunities. Our workshops and training sessions focus on enhancing participants' employability skills, including communication, time management, and job search strategies.At Empath Support Care, we believe in the power of personalised care and individualised support to make a positive impact in the lives of our participants. Our mission is to empower individuals with disabilities to realize their full potential and thrive in the workforce.

We come to youIn centreGroup Ages 17–59

Sole Trader ·Serving Melbourne - Inner, Victoria

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HomeCaring Head Office

Nursing Services, Support Work, Innovative Community Participation +47 more

NDIS Registered

From the provider: Looking for personalised NDIS support that puts you first? HomeCaring provides compassionate, reliable support built around your goals, lifestyle and preferences. With experienced local teams across Australia, we can assist with everything from everyday activities and community participation to Supported Independent Living (SIL), therapeutic supports, community nursing and complex care. HomeCaring is a Registered NDIS Provider that has delivered high-quality, person-centred care since 2015. We believe support should be shaped around the person, not a one-size-fits-all approach. That’s why we take the time to understand what matters to you before developing a personalised care plan that supports your independence, wellbeing and quality of life. 🌟 Our services include: • Assistance with daily living and personal care • Community participation and social support • Supported Independent Living (SIL) • Support coordination • Life skills and capacity building • Community nursing and complex care • Therapeutic and allied health supports • Dementia care and support for older Australians 👩‍⚕️ Experienced local care teams Our teams include experienced support workers, carers, nurses, physiotherapists, occupational therapists and other allied health professionals. We can support people with a broad range of needs, from occasional help at home to more complex or ongoing support, all through one provider relationship. 🏡 Local care backed by a national network What makes HomeCaring different is our combination of local, community-based care and the resources of a trusted national network. Our teams understand their local communities while benefiting from established systems, training and support. We also have multicultural care teams that provide culturally sensitive and inclusive support to participants and families from diverse backgrounds. 🤝 Support designed around you We work collaboratively with participants, families and support coordinators to create flexible supports that reflect each person’s goals and preferences. Care plans are reviewed and adjusted as needs or circumstances change, helping participants stay connected to their communities, build independence and work towards a more fulfilling life. ⏱️ Need support soon? Our team aims to respond promptly, provide a complimentary in-home assessment and begin arranging suitable supports as quickly as possible, often within days, depending on the services and availability in your area. Whether you’re looking for support for yourself, a family member or an NDIS participant you work with, contact HomeCaring to speak with a friendly local team about the services available in your area. 💙

We come to youIn centreGroupOnlineTelehealth All ages +11 languages

Company · 75 locations ·Serving Melbourne - Inner East, Victoria

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INTERACT AUSTRALIA

SLES and DES

NDIS Registered Early Childhood

From the provider: About Interact Australia With over 30 years of experience, Interact work to promote social inclusion, health and well being by empowering people to achieve their full potential. Interact is a values based not-for-profit organisation. We champion and support people with a disability in their choices, offering a range of person-centred supports, matched to meet your unique circumstances and individual needs. Our network means that we have on the ground local knowledge, plus the resources and infrastructure to invest in our people. Interact Australia provides services funded by: NDIS – National Disability Insurance Scheme DES – Disability Employment Services TAC – Transport Accident Commission NIISQ – National Injury Insurance Scheme Queensland DSOA – Disability Support for Older Australians Young Care Home Assist How we work The Interact approach is person-centred and choice-driven, to match you to services that support the goals you have identified. This personalised hands on approach provides flexible and tailored supports for your unique circumstances. Our genuine care for the wellbeing of our customers and communities, and our commitment to empowering you to achieve your goals, means our team will go above and beyond to achieve the best possible outcomes for you. Our dedicated, motivated and dynamic team, deliver services focussed on your choices. Through experience and a common purpose we work together to provide inclusive and responsive services. Our Services Assistance with daily living Assistance with daily personal activities this support category relates to assisting with and/or supervising personal tasks of daily life to enable you to live as autonomously as possible. Our services are provided individually and can be based in a range of environments, including but not limited to, your own home. Personal care supports Assistance with daily personal activities such as personal care and hygiene. This might include assisting you with morning and evening routines, bathing, dressing and toileting, catheter care, PEG feeding, meal preparation, house cleaning and managing medication. Participation in community, social and recreational activities Become more involved in your community. This could include help to join a recreation or sports program, find volunteer opportunities and assistance to attend events such as concerts or sports games. Development of daily living skills We can assist you to develop practical living skills and independence, like budgeting, shopping, cooking, washing clothes or job hunting. We work with you to determine your individual needs, preferences and goals. Assistance with independent travel and transport We can assist you to develop the skills you need to travel and use public transport independently. Assistance to go on holiday Travel is a great way to experience new things and participate in the community. We can assist you to plan a holiday and accompany you at your destination. Assistance to find or maintain employment We can provide workplace assistance that enables you to successfully obtain and or retain employment in the open or supported labour market. School Leaver Employment Supports (SLES) School Leaver Employment Supports (SLES) is a service for Year 12 school leavers to assist with transition from school into employment. This may include work experience, job site training, travel training and activities that contribute to achieving and employment outcome and linkages to ongoing employment.

We come to youIn centreOnline Ages 17+

Company · 6 locations ·Serving Ballarat, Victoria

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JaeMan

SLES and DES

NDIS Registered

From the provider: JaeMan provides services to self-managed, agency-managed and plan managed participants, working with all major plan management agencies. Our strength lies in the great relationships we have developed with both Support Co-ordinators and Local Area Co-ordinators (LASC’s). It’s the strength of our relationships and the capability of our team members that enables us to meet the needs of NDIS participants all over Australia. Working with a dedicated and friendly team who, in addition to being well trained and qualified, have the desire to improve the lives of participants, putting their needs first, helping them to improve their independent living and well-being every day. Our on-boarding and best practice training program is what sets us apart. We have an extensive screening process, which includes referee checks, working with children and police checks. Rest assured our Support Workers are the very best carers in the community.

We come to youOnline Ages 17–21

Company ·Serving Ballarat, Victoria

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My Premium Care

SLES and DES

NDIS Registered

From the provider: At My Premium Care, we are a registered NDIS provider dedicated to empowering individuals with disabilities to live independent, fulfilling lives. Based in the northern suburbs of Melbourne, we offer a comprehensive range of services tailored to meet the diverse needs of our participants. Our person-centered approach ensures that every individual receives the support they need to achieve their goals and enhance their quality of life. Our Services: School Leaver Employment Supports (SLES): We assist young people in developing the skills and confidence to transition from school to the workforce successfully. Respite Services: We provide short-term accommodation and support, offering participants and their families a chance to recharge while ensuring continuity of care. Support Workers: Our dedicated and compassionate support workers are here to assist with daily living, personal care, and community access. Community Access: We help participants engage in social, recreational, and community activities, fostering inclusion and personal growth. Support Coordination: Our expert support coordinators work closely with participants to navigate their NDIS plans, connecting them with the right services and resources. Plan Management: We simplify the financial side of NDIS by handling invoices, payments, and budget tracking, giving participants peace of mind. Day Centre: Our welcoming day centre offers a variety of programs and activities designed to promote social interaction, skill-building, and personal development. Why Choose Us? Local Expertise: Proudly serving the northern suburbs of Melbourne, we understand the local community and its unique needs. Personalized Support: We tailor our services to meet the individual goals and preferences of each participant. Experienced Team: Our qualified and caring team brings years of experience and a genuine commitment to making a positive difference. Holistic Approach: We provide a full range of NDIS services under one roof, ensuring seamless and integrated support. At [Your Company Name], we believe in creating opportunities, fostering independence, and building a supportive community where everyone can thrive. Contact us today to learn how we can support you on your NDIS journey.

We come to youIn centreGroup Ages 8–59 +2 languages

Company ·Serving Bendigo, Victoria

My Respite Assistance

SLES and DES

From the provider: My Respite Assistance – Empowering Neurodiverse Individuals with Personalised Support 💙 At My Respite Assistance, we are passionate about empowering neurodiverse individuals to live with confidence, embrace their individuality, and achieve their full potential. With over 29 years of experience, we provide tailored, compassionate support that meets the unique needs of every participant. As a sole trader and family-operated service, we offer personalised, flexible care that larger providers often cannot. We focus on building strong relationships, ensuring that every individual feels heard, valued, and supported on their journey towards greater independence. Our Services 🤝 ✅ Individualised Support – Assistance with daily living, transport, and community participation. ✅ Life Skills Coaching – Helping young adults develop independent living skills, budgeting, time management & employment readiness. ✅ Social & Community Inclusion – Supporting participants in engaging with local events, activities, and social groups. ✅ Respite & Family Support – Flexible respite services to provide relief for families and carers. ✅ Transport Assistance – Helping participants safely access essential services, appointments, and social outings. Why Choose My Respite Assistance? 🌟 ✔ Over 29 Years of Experience – Deep knowledge in supporting neurodiverse individuals, including those with autism, Down syndrome & intellectual disabilities. ✔ Personalised, Relationship-Driven Approach – Every service is tailored to the unique needs of each participant. ✔ Supporting Independence & Confidence – We coach participants in life skills, employment readiness & social integration. ✔ Trusted & Family-Operated Service – A sole trader dedicated to providing individualised, high-quality care. ✔ Flexible & Reliable Support – We work around participants’ schedules to offer dependable, consistent care. ✔ Immediate Capacity – No Long Waitlists! – We aim to provide support as soon as possible. Who We Support? 👥 Neurodiverse individuals of all ages Participants with autism, Down syndrome & intellectual disabilities Young adults seeking life skills coaching & employment support Families needing respite & additional care support Areas We Serve 📍 🏠 Based in Clifton Springs (3222), providing services across Geelong & surrounding regions Creating Opportunities for a Brighter Future 🌱 At My Respite Assistance, we believe in: 🎯 Helping participants develop practical skills for independent living 🤝 Encouraging social inclusion & community participation 💡 Providing a supportive environment where everyone feels valued Availability & Waitlists 📅 Currently accepting new participants with no extensive waitlist Flexible scheduling to accommodate individual needs Join My Respite Assistance Today! 🚀 We are committed to providing person-centred support that truly makes a difference. Whether you need daily assistance, life skills coaching, or respite care, we are here to help you thrive. 📩 Let’s start your journey together – reach out today!

We come to you Ages 8+ +2 languages

Sole Trader · Clifton Springs office ·Serving Geelong, Victoria

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Understanding SLES and DES in Victoria

SLES and DES providers play a vital role in helping NDIS participants achieve their goals and live more independently. In Victoria, providers assist with a wide range of activities tailored to individual NDIS plans and support needs.

What Services Do SLES and DES Providers Offer?

Providers in Victoria offer diverse services tailored to individual NDIS plans. Common support categories include:

  • Daily Living Assistance: Help with personal care, meal preparation, household tasks, and medication management
  • Community Participation: Support to attend social activities, shopping trips, recreational outings, and community events
  • Skill Development: Training to build independence in areas like cooking, budgeting, and public transport use
  • Therapeutic Support: Access to allied health professionals including OTs, psychologists, and speech therapists

Choosing the Right Provider

Finding the right provider is essential for achieving your NDIS goals. Consider these factors:

Experience & Qualifications

Look for providers with relevant experience in your specific support needs and appropriate certifications.

Cultural & Language Fit

Victoria's diverse community means you can find providers who speak your language and understand your cultural background.

Availability & Flexibility

Ensure the provider can accommodate your preferred schedule, whether weekdays, weekends, or evenings.

NDIS Registration Status

NDIS registered providers meet quality and safety standards. Self-managed participants can also choose unregistered providers.

NDIS Funding for SLES and DES

Services are typically funded under the Core Supports or Capacity Building budget categories in your NDIS plan. Costs vary based on:

  • Time of service (standard hours, evenings, weekends, public holidays)
  • Complexity of support required
  • Provider qualifications and experience
  • Travel requirements

Plan-managed and self-managed participants have greater flexibility in choosing providers and negotiating rates.

Getting Started with SLES and DES in Victoria

  1. Review your NDIS plan to understand your funded support categories and budget
  2. Use the filters above to find providers matching your specific needs
  3. Contact multiple providers to compare services, availability, and approach
  4. Request a meet-and-greet to ensure the provider is the right fit
  5. Sign a service agreement outlining services, costs, and expectations

Need Help Finding the Right Provider?

Our free matching service connects you with SLES and DES providers suited to your needs in Victoria.

Frequently Asked Questions

How much do SLES and DES providers cost in Victoria?

SLES and DES rates in Victoria follow the NDIS Price Guide limits. Costs vary based on the type of support, time of service (standard hours, evenings, weekends), worker qualifications, and travel requirements. Plan-managed and self-managed participants have greater flexibility in choosing providers and negotiating rates.

What's the difference between registered and unregistered NDIS providers?

NDIS registered providers have met quality and safety standards set by the NDIS Quality and Safeguards Commission. Agency-managed participants must use registered providers. Self-managed and plan-managed participants can choose either registered or unregistered providers, giving more flexibility in their choices.

Can I change my SLES and DES provider if it's not working out?

Yes, you have the right to change providers at any time. Review your service agreement for notice periods and discuss any concerns with your provider first. If you're unhappy with the service, you can end the agreement and find a new provider that better meets your needs.

How do I find SLES and DES providers who speak my language?

Use the Language filter at the top of this page to find providers offering support in your preferred language. Victoria has providers available in many languages including Mandarin, Cantonese, Arabic, Vietnamese, Greek, Italian, and more. You can also specify language requirements when contacting providers directly.

What qualifications should SLES and DES providers have?

All NDIS workers must have a valid NDIS Worker Screening Check. Many hold qualifications like Certificate III or IV in Individual Support, Disability, or relevant allied health degrees. Specialist providers may have additional training in specific disability types. Always ask providers about their qualifications and experience.