Contact Us
We are here to help. Reach out and we will get back to you promptly.
Get in Touch
Whether you are a participant with a question about finding services, a carer looking for guidance, or a provider wanting to discuss your listing — we want to hear from you. Our team is based in Australia and responds to all inquiries during business hours.
For general inquiries and provider support alike, email us at support@ndisproviderfinder.net.au, or contact us via the support widget at the bottom of any page. We aim to respond within one business day.
Support Hours
Our team is available Monday to Friday, 9am to 5pm AEST. We are closed on Australian public holidays. If you contact us outside of business hours, we will respond the next business day.
For urgent NDIS support needs, please contact the NDIS directly on 1800 800 110, or visit ndis.gov.au. NDIS Provider Finder is an independent directory service and cannot assist with plan decisions or funding queries.
Report an Issue
If you notice incorrect information on a provider profile, an accessibility issue on our website, or any other concern, please let us know. We take the accuracy of our directory seriously and will investigate any report promptly.
To report a provider profile issue, include the provider name and the specific information you believe is incorrect. We will review and update the listing as soon as possible.
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