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We're Better Together

Offering Cleaning, Support Work, Transport in Queensland for NDIS participants.

5.0 (2 reviews) Company ABN 906 921 26551
Accredited 3 services Serves Queensland
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About We're Better Together

Queensland

About We're Better Together At We're Better Together, we believe great support is built on genuine relationships, consistency, and trust. We're a boutique NDIS support provider based in Brisbane, delivering personalised supports that help participants build confidence, increase independence, and achieve goals that are meaningful to them. Rather than trying to be everything to everyone, we focus on doing the fundamentals exceptionally well by providing reliable support, clear communication, detailed reporting, and familiar faces who take the time to understand each person's routines, preferences, and aspirations.

Our team brings together experience from across disability support, childcare, aged care, psychosocial support, youth work, dementia care, domestic assistance, and community participation. Combined with lived experience and a genuine passion for supporting others, this diverse background allows us to adapt our approach to meet the unique needs of every participant. We provide a wide range of supports including community access, transport, domestic assistance, meal preparation, life skills development, capacity building, and support to participate confidently in everyday life.

Whether we're helping someone learn a new skill, reconnect with their community, maintain their home, or simply enjoy a day out, our focus is always on working alongside the participant, not just completing tasks for them. What sets us apart is our commitment to consistency. We know that trust is built over time, which is why we strive to create familiar support teams wherever possible. We believe participants shouldn't have to repeatedly explain their routines, goals, or support needs to new people.

By building strong, lasting relationships, we're able to deliver support that is more responsive, more meaningful, and better aligned with each participant's individual journey. We're equally committed to the quality behind the scenes. Thorough documentation, timely communication with families and Support Coordinators, and detailed reporting are all part of the service we provide. We believe that quality care doesn't stop when a shift ends; it continues through accurate records, proactive communication, and a commitment to continuous improvement.

Our goal isn't to become the biggest provider in Australia. Our goal is to become one of the most trusted. We want to grow sustainably so we can continue delivering the personalised, participant-centred support that our community has come to know us for, while helping more people live independently, pursue their goals, and enjoy life on their own terms. Because at the end of the day, we truly believe we're better together.

Support at a glance

Delivery options

We come to you

Age groups

8-16 yrs, 17-21 yrs, 22-59 yrs, 60+ yrs

Languages

English

Service area

Queensland

Specialisations

Disability types this provider specialises in supporting. Counts show community endorsements.

Psychosocial Disability LGBTIQ+

Services (3)

Supports listed by We're Better Together, including where and how each service is delivered.

Reviews (2)

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Frando13102 · 20 July 2026
5.0 Verified review

The team from We're Better Together provide community and social support to my brother who has an intellectual disability. This support enables my brother to access activities that he would otherwise be unable to do and would remain socially isolated. The team always treat my brother with courtesy and respect, enabling him to do things at his pace and making his own choices. As my brother's adult guardian I am provided with a monthly report that details the activities undertaken, issues identified and summary of health observations.

Response from We're Better Together

Thank you so much for taking the time to share your experience and for trusting us to support your brother. It means a great deal to hear that our team has been able to help him access his community, build social connections, and do so in a way that respects his choices, independence, and pace. We believe the best support is built on genuine relationships, dignity, and participant-led decision making, so your feedback is incredibly encouraging. We're also pleased that you find our monthly reports valuable. We know that clear, consistent communication gives families and guardians confidence that their loved one is receiving quality support, which is why detailed reporting is such an important part of how we work. We believe transparency, meaningful documentation, and regular communication are just as important as the support delivered each day. Thank you again for your kind words and recommendation. It's a privilege to support your brother, and we look forward to continuing to work together to help him achieve his goals and enjoy meaningful experiences in the community.

Steven N · 13 July 2026
5.0 Verified review

We're Better Together truly cares about its clients in ways I haven't seen before. Individually, they are devoted to each participant's care for the long run. As a business, they make time to improve processes for both the client and NDIS - far above regulatory requirements. Their strong client focus is second to none, and I will gladly recommend them any day of the week, and twice on Sundays.

Response from We're Better Together

Thank you so much for taking the time to share such a thoughtful review Steven. Words like these mean a great deal to our entire team, and we are incredibly grateful for the trust you have placed in us. From the beginning, our philosophy has been that support is built on genuine relationships, consistency, and a commitment to understanding each person as an individual. We don't believe quality support is something that simply happens during a shift, it comes from listening, communicating, reflecting, and continually finding ways to do better for the people we have the privilege of supporting. We are especially proud that you recognised the importance we place on both the participant experience and the systems behind the scenes. Strong processes, clear communication, and ongoing improvement are all part of our commitment to providing reliable, ethical, and person-centred support. Thank you for recognising the dedication of our team and for recommending us so generously. It is a privilege to walk alongside the people we support, not just for a moment, but throughout their ongoing journey. We truly appreciate being trusted as part of that journey for the last seven years, and many more to come.

Contact Information

Phone

Service Areas

Queensland

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Provider Details

ABN
906 921 26551
Organisation type
Company
Accreditation
Accredited

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