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The Care Coordination Co

Offering Support Coordination in Victoria for NDIS participants.

5.0 (6 reviews) Company ABN 6977 202 4301
1 service Serves Victoria
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About The Care Coordination Co

Victoria

The Care Coordination Co – Real Support, On Your Side 🌟 At The Care Coordination Co , we believe support coordination should be transparent, human, and participant-led—not just ticking boxes. We take the stress out of navigating the NDIS, helping you build confidence, secure the right supports, and create opportunities for a better life. 👋 I’m Sarah, founder of The Care Coordination Co. I live with Bipolar and ADHD and am open about my journey through addiction recovery and psychosocial recovery.

With over 15 years in the disability sector and 10 years specialising in Level 2 & 3 Support Coordination, I understand firsthand how overwhelming the system can feel. That’s why I created this service: a place where you tell your story once, where you’re listened to, and where things actually move forward. 💡 What We Do 📄 Access Requests & Reviews – Strong, evidence-based submissions with a 90% success rate 🧩 Level 2 Support Coordination – Simplifying your NDIS plan and linking you with the right providers 🧭 Level 3 Specialist Support Coordination – Untangling complex situations involving justice, housing, or health 💼 Employment Support – Resumes, job search, interview coaching, workplace support (special focus on neurodivergent people up to age 45) 🏛 Advocacy & DSP Support – NDIS-funded or private advocacy, plus Disability Support Pension (85% success rate) 🌟 Why Choose Us?

g. supporting participants to build sensory rooms or a turtle pond project with a handyman support worker!) ✅ Strong track record – from securing access, to ART wins, to building capacity projects that matter 👥 Who We Support We proudly work with participants across: 🌈 Neurodivergent communities (Autism, ADHD, PDA) 🧠 Psychosocial disabilities 💪 Degenerative conditions Participants of all ages, with a strong focus on people navigating complex life transitions, justice, housing, or Centrelink systems 📍 Where We Work Melbourne face-to-face Australia-wide via telehealth 🤝 Our Values Compassion, transparency, and lived experience at the heart of care Flexible and negotiable fees to ensure no one misses out due to socioeconomic background Advocacy that continues even when funding is limited A belief that anything can succeed if it’s rooted in a participant’s genuine interests 🚀 Immediate Capacity We currently have no waitlists and immediate capacity for: Level 2 & 3 Support Coordination Access requests & DSP advocacy Employment support (limited spaces) At The Care Coordination Co, you’re not just another case.

You’re a person with goals, strengths, and a story that deserves respect. We’re here to walk with you, advocate for you, and ensure you’re supported every step of the way.

Support at a glance

Delivery options

We come to you · You come to us

Age groups

8-16 yrs, 17-21 yrs, 22-59 yrs, 60+ yrs

Languages

English

Service area

Victoria

Services (1)

Supports listed by The Care Coordination Co, including where and how each service is delivered.

Support Coordination

10 years Coordination experience, 15 years disability

Reviews (6)

5.0
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F6592h · 6 February 2026
5.0 Verified review

Great staff friendly

fdegastany · 8 October 2025
5.0 Verified review

Fantastic staff, very proffesional people and when coupled by a user friendly app like this one it makes for a successful team all round. Thank you for the proffesional asistance Sarah, if only every service provider was as educated in their proffesion as you are, we need more people like yourself in the community. So thank you again keep up the good work.

Serena · 18 September 2025
5.0 Verified review

Sarah is without a doubt the most reliable and knowledgeable support coordinator I’ve encountered. My daughter consistently gets the funding she needs with every package because of Sarah’s ability to keep herself educated and up to date on both NDIS guidelines and reliable providers. My daughter is medically complex with significant intellectual disability and I have never felt as though I am her only advocate as Sarah will always lend her experience to ensure our goals are met and that my daughters quality of life and dignity are preserved through the supports we access

Response from The Care Coordination Co

Thank you so much for taking the time to review - it’s my pleasure to work with both you and T

birkettk5. · 18 September 2025
5.0 Verified review

I used these people after i hsd resched s point of asuming there were no good co otdinstors in circulstion so when i slent some time speaking wjth sarah and discovered she was exactly what a co.ordinator shohld be i.was both pleased and suprosed. This woman is genuinly concerned for her clients and strives to give them her all. She has a network of other proffesionals who are also veey good at what they do and they all listen to what thier clients ask of them then will move mountains to make it happen for them..she works long hours and only invoices her clients when she believez she has or csn give them what they want and what rhey need

Response from The Care Coordination Co

Thank you Katie it’s been amazing working with you and I’m looking forward to the next part of the adventure thank you for supporting me - Sarah

Serena · 18 September 2025
5.0 Verified review

Sarah is without a doubt the most reliable and knowledgeable support coordinator I’ve encountered. My daughter consistently gets the funding she needs with every package because of Sarah’s ability to keep herself educated and up to date on both NDIS guidelines and reliable providers. My daughter is medically complex with significant intellectual disability and I have never felt as though I am her only advocate as Sarah will always lend her experience to ensure our goals are met and that my daughters quality of life and dignity are preserved through the supports we access

Coraljade · 18 September 2025
5.0 Verified review

⭐️⭐️⭐️⭐️⭐️ As a Key Support Worker, I’ve had the privilege of working alongside Sarah in her role as Support Coordinator, and I can honestly say she is outstanding. The difference she makes for our shared client is remarkable. Sarah’s communication is always clear, consistent, and client-focused. She takes the time to really listen and understand the client’s needs, which means every decision and plan is tailored to what matters most to them. She has an exceptional ability to navigate potential issues with ease, removing stress before it even has a chance to build. Her knowledge of how to best utilise an NDIS plan is second to none. She ensures that supports are used in the most effective way, empowering the client to get the absolute most out of their plan. The level of reassurance she provides has lifted such a weight off the client’s shoulders — they feel heard, supported, and genuinely cared for. From my perspective as a Key Support Worker, Sarah makes collaboration effortless. She’s proactive, approachable, and always goes above and beyond to ensure the client’s goals are at the centre of everything. It’s clear the client is thriving with Sarah’s guidance, and I couldn’t recommend her more highly.

Response from The Care Coordination Co

Thank you Coral - I’m super privileged to have you on the team and would be lost without you!! Thank you for taking the time I really appreciate your support.

Contact Information

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Service Areas

Victoria

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Provider Details

ABN
6977 202 4301
Organisation type
Company

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