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Ruby Care - Support & Respite

Offering Respite Accommodation in Queensland for NDIS participants.

3.0 (2 reviews) Company ABN 67 645 684 368
1 service Serves Queensland
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About Ruby Care - Support & Respite

Queensland

Ruby Care provides a wide range of community and care services for people living with disabilities and mental health issues. Our staff provide professional holistic support for people with varying needs. We channel our care to suit individual needs and preferences, recognising each person’s strengths and abilities. We assist families and clients to achieve optimal health, independence, and comfort in their own homes, out in the community, and in our exclusive respite locations.

Ruby Care offers support to more than 4 million Australians (around 18% of the population) living with disabilities. People living with disabilities are diverse – they have different types and severities of disability, come from all demographic and socioeconomic groups, and have varying needs for assistance. Ruby Care has services in place to support people living with disabilities, mental illnesses, and psychosocial disabilities. Ruby Care understands the struggles and challenges our clients go through and our primary commitment is to meet their needs in a compassionate and professional manner.

Our clients and their families & carers are at the centre of everything we do. We are at your service and we strongly advocate for more opportunities for people living with disabilities. As such, Ruby Care is a passionate advocator of choice and control for all NDIS participants. It is with this philosophy that Ruby Care approaches working with all clients. We promise to provide an holistic support service that is Caring, Accountable, Reliable, and Enriching to our valued clients.

Support at a glance

Delivery options

We come to you · You come to us

Age groups

17-21 yrs, 22-59 yrs

Languages

English

Service area

Queensland

Services (1)

Supports listed by Ruby Care - Support & Respite, including where and how each service is delivered.

Reviews (2)

3.0
2 reviews
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ShaunJohnston · 22 December 2021
1.0 Verified review

In the 7 months I unfortunately worked for this company, I have witnessed management yelling & bullying staff. I have seen many forms of incorrectly filled medication forms breaches of confidentiality. I wouldn't recommend this company to people in need of care/support or employment. #huge staff turn over # lack of communication #Poor record keeping including missing case notes and inaccurate and outdated information. # management getting staff to forge medication forms that they had not administered. #massive conflicts of interests between manager & client. #No support from upper management Experienced repeatedly bad work conditions- with no to minimal support after raisin concerns. #Affects on mental health and wellbeing, no job security, loyalty or care for many of the staff members. Issues with coordinators & house leaders not followed through #bullying from management. #no separation certificate or notice. #breaches of confidentiality #unclean & unhygienic conditions for clients #uncomfortable beds for staff lowest of quality. #very poor communication

Tgcs · 20 December 2021
5.0 Verified review

Ruby Care go above and beyond for their clients and staff. The managers work around the clock. For a start up company they have faced huge growth in such a short amount of time. Always looking at innovative ways to keep staff and participants happy and safe.

Contact Information

Phone

Service Areas

Queensland

Provider Details

ABN
67 645 684 368
Organisation type
Company

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