Quality Care Network is an independent NDIS registered provider specialising in Support Coordination, Specialist Support Coordination, Psychosocial Recovery Coaching, and strategic social work supports for participants with complex needs. Our team is built around a simple philosophy: people deserve support that understands real life. Many of our practitioners bring lived experience of disability, mental health recovery, or navigating the service system, alongside formal qualifications in social work, community services, and mental health peer work.
This allows us to combine professional expertise with genuine empathy and understanding. We work with participants across Victoria and beyond who may be living with psychosocial disability, trauma, neurodivergence, or complex life circumstances. Our focus is on helping participants build capacity, navigate the NDIS system, and create sustainable support networks that improve long-term wellbeing. Our services include: • Support Coordination – helping participants understand and implement their NDIS plan • Specialist Support Coordination – supporting people with complex barriers and high-risk situations • Psychosocial Recovery Coaching – recovery-focused support for people living with mental health challenges • Allied health collaboration, including dietitian services where appropriate We take a trauma-informed and recovery-oriented approach, meaning participants remain at the centre of every decision.
Our role is to walk alongside people as they build independence, strengthen their support systems, and move toward their personal goals. At Quality Care Network, we believe the best outcomes happen when support is respectful, flexible, and deeply human.