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Prompt Carer Services

Offering Support Work, Respite Accommodation, Social Activities in Victoria for NDIS participants.

Company ABN 87675145767
NDIS Registered Accredited 5 services Serves Victoria 2 locations
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About Prompt Carer Services

Diamond Creek, Victoria

Prompt Carer Services At Prompt Carer Services, we believe that everyone deserves the chance to live with independence, dignity, and connection. As a trusted, registered NDIS provider, we proudly support participants across Melbourne, Regional Victoria, and Sydney, delivering personalised, compassionate, and reliable care tailored to individual goals. Our mission is simple: to create an inclusive environment where every participant feels valued, respected, and supported.

We take a holistic, person-centred approach, working closely with participants, families, and professionals to design care that truly reflects each person’s unique needs. 🌟 What We Offer We provide a wide range of services designed to empower participants at every stage of life: 🏠 Daily Living & Personal Care – respectful support with personal tasks, grooming, and health needs 🚐 Transport & Community Participation – safe, reliable assistance to get to appointments, social outings, and community activities 👩‍⚕️ Nursing Care – in-home and community-based clinical support, including medication management and complex health needs 🏡 Supported Independent Living (SIL) – fostering independence in shared or individual living arrangements 🛏️ Respite Care & Accommodation – short-term support that provides peace of mind for participants and families 🌱 Life Skills Development – building confidence in cooking, budgeting, job readiness, and daily routines 🧹 Household Tasks Assistance – practical help with cleaning, meal preparation, and home organisation 💡 Our Unique Approach What makes us different is the way we care: 🤝 Co-designed support plans created with participants, not for them 🌏 Cultural and linguistic sensitivity, respecting all backgrounds 🧩 Trauma-informed care, ensuring safety and understanding 📊 Outcome-focused reporting, tracking real progress ⏰ Flexible scheduling, so support fits around your life 👥 Who We Support We work with participants of all ages up to 65 years, including children, teenagers, and adults.

g. g. cerebral palsy, brain injury) Complex needs requiring specialised, consistent support 👩‍⚕️ Our Team Our professionals bring a wealth of experience and qualifications, including: Registered Nurses & Psychiatric Nurses Disability Support Workers with Certificate III/IV in Disability or Individual Support Nurse Educators ensuring best practice across all services We pride ourselves on matching participants with the right support workers and reviewing care regularly to ensure needs, goals, and preferences are always met.

✨ Why Choose Us? Immediate availability with no wait times for core supports A warm, compassionate, and professional team True partnership with participants and families A focus on strengths, independence, and real-life outcomes At Prompt Carer Services, our promise is simple: care that is flexible, respectful, and designed to help you live the life you choose.

Support at a glance

Delivery options

Group · We come to you · You come to us

Age groups

All ages (0 to 60+)

Languages

Auslan, Urdu, Punjabi, Malayalam, Hindi, English +1 more

Service area

Victoria

Services (5)

Supports listed by Prompt Carer Services, including where and how each service is delivered.

Support Work

Direct connect

daily tasks, such as showering, dressing, eating, accessing the community

Victoria View all 17 regions Hide regions
You come to usGroupWe come to you
8-16 yrs17-21 yrs22-59 yrs60+ yrs

Auslan, Urdu, Punjabi, Malayalam, Hindi, English

Respite Accommodation

Direct connect

short term and Medium term accommodation including Housing SIL or SDA options

Victoria View all 14 regions Hide regions
We come to youYou come to usGroup
8-16 yrs17-21 yrs22-59 yrs60+ yrs

Malayalam, Punjabi, Urdu, Hindi, English

Social Activities

Direct connect

Community participation to clients in group or 1:1 including Transportation

Victoria View all 17 regions Hide regions
You come to usGroupWe come to you
0-7 yrs8-16 yrs17-21 yrs22-59 yrs60+ yrs

Malayalam, Punjabi, Urdu, Hindi, English

Transport

Direct connect

We provide Transport services for 1:1 clients or Group Community participation.

Victoria View all 17 regions Hide regions
You come to usGroupWe come to you
8-16 yrs17-21 yrs22-59 yrs60+ yrs

Arabic, Malayalam, Punjabi, Hindi, English

Nursing Services

Direct connect

High Intensity Daily Personal Activities, Community Nursing Care, in Home care.

Victoria View all 17 regions Hide regions
GroupWe come to youYou come to us
8-16 yrs17-21 yrs22-59 yrs60+ yrs

Malayalam, Urdu, Punjabi, Hindi, English

Locations (2)

Prompt Carer Services Pty Limited

102 Bellbird Rd, Diamond Creek VIC 3089

info@promptcarerservices.com.au

Prompt Carer Services

258 Marathon Blvd, Craigieburn VIC 3064

info@promptcarerservices.com.au

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Contact Information

Phone

Service Areas

Victoria

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Provider Details

ABN
87675145767
Organisation type
Company
NDIS registration
Registered
Accreditation
Accredited

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