Pro Plan Managers is an Australian private company based in Point Cook, Victoria, that provides NDIS plan management. It works as a financial intermediary for participants who want to keep choosing their own providers while handing over the administrative work. The team pays provider invoices, usually within one to two business days, submits claims through the NDIS portal, follows up reimbursements and records spending against the plan budget. Each participant is assigned a plan manager who can also discuss plan changes and liaise with providers about payment requests.
The service costs participants nothing, because the NDIS funds plan management separately. The business is NDIS registered and supports participants wherever they live in Australia.