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Help at Hand Support Services

Offering Plan Management, Support Work, Innovative Community Participation in Australian Capital Territory, New South Wales, Northern Territory for NDIS participants.

5.0 (6 reviews) Company ABN 63 344 502 650
NDIS Registered Accredited 6 services Serves 8 states 9 locations
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About Help at Hand Support Services

Epping, Victoria

At Help at Hand Support, we are committed to helping NDIS participants of all ages and abilities achieve independence, dignity, and control over their lives. Our dedicated team delivers personalised support designed to enrich your daily life and foster your growth. Whether you're seeking personal care assistance, community access, or complex support, we're here to tailor our services to your unique needs and goals. With us, you're not just a client—you’re part of a community that values your aspirations.

🌟 Why Choose Help at Hand Support? Personalised care designed to meet your individual needs and goals. Professional and caring staff committed to providing exceptional support. Innovative use of technology to ensure clear and effective communication. Strong focus on building lasting relationships with participants and families. 💡 Our Services Include: Personal Care Assistance Help with daily living activities like showering, grooming, and meal preparation.

Social and community support: shopping, attending appointments, or enjoying a fun outing. Meal prep services tailored to your dietary needs and preferences. Complex Support 24/7 assistance with PEG feeding, medication management, manual handling, and transfers. Highly qualified care team with years of clinical experience, including registered nurses and skilled support workers. Customised care plans created after an in-depth discussion to ensure the best solutions.

Plan Management Support Fast and reliable plan management services to help you navigate the NDIS system. Clarity over who you’re paying and for what, ensuring all services are reasonable and necessary. 💼 About Us Operating since 2020, Help at Hand Support serves participants within 100 km of Melbourne, Sydney, and Brisbane for personal care and community access. We also offer plan management and support coordination across all of Australia.

Our team is highly experienced and passionate about making a difference in the lives of NDIS participants. With a focus on fostering genuine relationships, we go beyond just providing services—we listen, care, and take action to ensure your needs are met. 🎯 Immediate Capacity At Help at Hand Support, we understand that time is precious. That’s why we offer immediate capacity across all our services, with no waitlists, ensuring you get the support you need as soon as possible.

✨ Our Mission Our mission is to provide personalised support that promotes dignity, choice, and control. We aim to empower you to live life to the fullest while delivering high-quality, compassionate care tailored to your needs. Let us walk this journey with you, offering the support you need to thrive. Whether you need daily assistance or complex care, our team is here to support you every step of the way.

Support at a glance

Delivery options

Online service · We come to you · You come to us

Age groups

All ages (0 to 60+)

Languages

English, Vietnamese, Urdu, Tagalog, Swahili, Sinhalese/Tamil +14 more

Service area

Australian Capital Territory, New South Wales, Northern Territory, Queensland, South Australia, Tasmania, Victoria, Western Australia

Specialisations

Disability types this provider specialises in supporting. Counts show community endorsements.

Acquired Brain Injury Autism Intellectual Disability Psychosocial Disability CALD

Services (6)

Supports listed by Help at Hand Support Services, including where and how each service is delivered.

Plan Management

Direct connect

Registered NDIS Plan Managers, with experts who can simplify managing your plan.

Australian Capital Territory · New South Wales · Northern Territory · Queensland · South Australia · Tasmania · Victoria · Western Australia View all 87 regions Hide regions

Australian Capital Territory — Capital Territory

New South WalesCapital Region, Central Coast, Central West, Coffs Harbour - Grafton, Far West And Orana, Hunter Valley Exc Newcastle, Illawarra, Mid North Coast, Murray, New England And North West, Newcastle And Lake Macquarie, Richmond - Tweed, Riverina, Southern Highlands And Shoalhaven, Sydney - Baulkham Hills And Hawkesbury, Sydney - Blacktown, Sydney - City And Inner South, Sydney - Eastern Suburbs, Sydney - Inner South West, Sydney - Inner West, Sydney - North Sydney And Hornsby, Sydney - Northern Beaches, Sydney - Outer South West, Sydney - Outer West And Blue Mountains, Sydney - Parramatta, Sydney - Ryde, Sydney - South West, Sydney - Sutherland

Northern TerritoryDarwin, Northern Territory - Outback

QueenslandBrisbane - East, Brisbane - North, Brisbane - South, Brisbane - West, Brisbane Inner City, Cairns, Central Queensland, Darling Downs - Maranoa, Gold Coast, Ipswich, Logan - Beaudesert, Mackay - Isaac - Whitsunday, Moreton Bay - North, Moreton Bay - South, Queensland - Outback, Sunshine Coast, Toowoomba, Townsville, Wide Bay

South AustraliaAdelaide - Central And Hills, Adelaide - North, Adelaide - South, Adelaide - West, Barossa - Yorke - Mid North, South Australia - Outback, South Australia - South East

TasmaniaHobart, Launceston and North East, South East, West and North West

VictoriaBallarat, Bendigo, Geelong, Hume, Latrobe - Gippsland, Melbourne - Inner, Melbourne - Inner East, Melbourne - Inner South, Melbourne - North East, Melbourne - North West, Melbourne - Outer East, Melbourne - South East, Melbourne - West, Mornington Peninsula, North West, Shepparton, Warrnambool And South West

Western AustraliaBunbury, Mandurah, Perth - Inner, Perth - North East, Perth - North West, Perth - South West, Western Australia - Outback (North), Western Australia - Outback (South), Western Australia - Wheat Belt

Online service
0-7 yrs8-16 yrs17-21 yrs22-59 yrs60+ yrs

English

Support Work

Direct connect

Individualised care plans that meet your specific support needs.

Innovative Community Participation

Direct connect

Offering community assistance to support participants engage in their community

Transport

Direct connect

We can take you out to essential services and outings.

New South Wales · Queensland · Victoria View all 20 regions Hide regions
We come to you
8-16 yrs17-21 yrs22-59 yrs60+ yrs

Vietnamese, Urdu, Swahili, Tagalog, Sinhalese/Tamil, Somali, Punjabi, Persian/Farsi +10 more languages

Social Activities

Direct connect

We can take you out to community events, weekly activities, classes and outings.

Consumables

Direct connect

We provide a range of medical supplies and can assit you with your needs.

Australian Capital Territory · New South Wales · Northern Territory · Queensland · South Australia · Tasmania · Victoria · Western Australia View all 88 regions Hide regions

Australian Capital Territory — Capital Territory

New South WalesCapital Region, Central Coast, Central West, Coffs Harbour - Grafton, Far West And Orana, Hunter Valley Exc Newcastle, Illawarra, Mid North Coast, Murray, New England And North West, Newcastle And Lake Macquarie, Richmond - Tweed, Riverina, Southern Highlands And Shoalhaven, Sydney - Baulkham Hills And Hawkesbury, Sydney - Blacktown, Sydney - City And Inner South, Sydney - Eastern Suburbs, Sydney - Inner South West, Sydney - Inner West, Sydney - North Sydney And Hornsby, Sydney - Northern Beaches, Sydney - Outer South West, Sydney - Outer West And Blue Mountains, Sydney - Parramatta, Sydney - Ryde, Sydney - South West, Sydney - Sutherland

Northern TerritoryDarwin, Northern Territory - Outback

QueenslandBrisbane - East, Brisbane - North, Brisbane - South, Brisbane - West, Brisbane Inner City, Cairns, Central Queensland, Darling Downs - Maranoa, Gold Coast, Ipswich, Logan - Beaudesert, Mackay - Isaac - Whitsunday, Moreton Bay - North, Moreton Bay - South, Queensland - Outback, Sunshine Coast, Toowoomba, Townsville, Wide Bay

South AustraliaAdelaide - Central And Hills, Adelaide - North, Adelaide - South, Adelaide - West, Barossa - Yorke - Mid North, South Australia - Outback, South Australia - South East

TasmaniaHobart, Launceston and North East, South East, West and North West

VictoriaBallarat, Bendigo, Geelong, Hume, Latrobe - Gippsland, Melbourne - Inner, Melbourne - Inner East, Melbourne - Inner South, Melbourne - North East, Melbourne - North West, Melbourne - Outer East, Melbourne - South East, Melbourne - West, Mornington Peninsula, North West, Shepparton, Warrnambool And South West

Western AustraliaBunbury, Mandurah, Perth - Inner, Perth - North East, Perth - North West, Perth - South East, Perth - South West, Western Australia - Outback (North), Western Australia - Outback (South), Western Australia - Wheat Belt

Online service
0-7 yrs8-16 yrs17-21 yrs22-59 yrs60+ yrs

English

Locations (9)

Help at Hand Support Services

Epping VIC 3076

admin@helpathandsupport.com.au

Help at Hand Support Head office

13/19 Enterprise Dr, Bundoora VIC 3083

admin@helpathandsupport.com.au

HAHS Sydney

8 Binney Rd, Kings Park NSW 2148

admin@helpathandsupport.com.au

HAHS Queensland

16 McDougall St, Milton QLD 4064

admin@helpathandsupport.com.au

HAHS VIC East

l 2/988 Whitehorse Rd, Box Hill VIC 3128

admin@helpathandsupport.com.au

HAHS VIC West

l 5/12 Clarke St, Sunshine VIC 3020

admin@helpathandsupport.com.au

HAHS Vic South

l 8/1341 Dandenong Rd, Chadstone VIC 3148

admin@helpathandsupport.com.au

HAHS Sydney

8 Binney Rd, Kings Park NSW 2148

HAHS Perth

34 Welshpool Rd, Welshpool WA 6106

admin@helpathandsupport.com.au

Reviews (6)

5.0
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peter · 13 September 2024
5.0 Verified review

Help at Hand Support provide a great personal care service.

Response from Help at Hand Support Services

Thank you for your review Peter, we are very pleased you enjoy our services

DanielL · 2 June 2023
5.0 Verified review

Help at hand are very professional and fast especially with signing me up. I now do not have to stress and worry about unpaid invoices as the great team at help at hand have totally taken the burden off me.

JessTwain · 2 June 2023
5.0 Verified review

Help at Hand support have been very helpful, they are always prompt and willing to accommodate all of my requests, i was signed up the same day i had sent my query. Highly recommended!

Elainamarie08 · 27 February 2023
5.0 Verified review

Thanks Sean for your consistency and dedication in keeping in contact with me throughout the sign up process. I appreciate you taking the time to give me advice. looking forward tok working with yous.

Response from Help at Hand Support Services

Thank you very much!

Grant · 28 September 2020
5.0 Verified review

Sean and the team at Help at hand support are amazing. I have always had caring, helpful and supportive support workers and nothing is ever too much trouble for them. Highly recommend them.

Response from Help at Hand Support Services

Thanks very much for your feedback, we shall share it with the team.

Sallypope · 20 August 2020
5.0 Verified review

Help at Hand support have been very helpful, they are always prompt and willing to accommodate all of my requests. Highly recommended!

Response from Help at Hand Support Services

Thank you Sally

Contact Information

Phone

Service Areas

Australian Capital Territory, New South Wales, Northern Territory, Queensland, South Australia, Tasmania, Victoria, Western Australia

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Provider Details

ABN
63 344 502 650
Organisation type
Company
NDIS registration
Registered
Accreditation
Accredited

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