Plan Pilot is a South Australian-based support coordination provider working with NDIS participants and their families. It delivers Level 2 support coordination, Level 3 specialist support coordination and psychosocial recovery coaching. Coordinators help participants understand their plan and the NDIS system, set up the NDIS portal, connect with therapists and other providers, and find day options or supported employment. Specialist support coordination covers hospital discharge planning, housing assessments and Exploring Housing Options reports.
Recovery coaches support people with psychosocial disability through episodic periods of increased need, and staff hold a Certificate IV in Mental Health Peer Work or equivalent experience. The team is based in Adelaide and Mount Gambier and supports participants across South Australia, Victoria, Queensland and New South Wales, with sessions available by telehealth. Leadership includes a director who is a social worker with backgrounds in disability, child protection and education.
