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My Playground Quality Care

Offering Housing - SDA and SIL in Victoria for NDIS participants.

4.9 (23 reviews) Company ABN 85653981652
NDIS Registered 1 service Serves Victoria
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About My Playground Quality Care

Victoria

🌟 My Playground Quality Care – Supporting You to Live Your Best Life At My Playground Quality Care , we’re here to walk alongside you as you create the life you want to live. Since 2020, we’ve proudly provided Support Coordination, Specialist Support Coordination, and Psychosocial Recovery Coaching for NDIS participants across Australia—with local supports in Victoria and online services available nationwide. We believe in listening first—because understanding your story is the first step toward meaningful change.

Whether it’s finding the right home, building a supportive care team, or achieving your personal goals, we’ll help you plan the path and walk it with you. 💬 Our Services Include: 🧭 Support Coordination 🌟 Specialist Support Coordination 🧠 Psychosocial Recovery Coaching (via Telehealth, Australia-wide) 🧡 Why People Choose My Playground Quality Care: ✅ No waitlists – Immediate support available ✅ Personal, responsive service – our CEO is hands-on and involved ✅ Strong values: humanity, trust, honesty, and dignity ✅ Passionate advocacy for participant choice and voice ✅ Highly qualified and experienced team 🌈 Our Approach: We’re not just ticking boxes—we’re making a real impact.

One participant we supported had lived in a group home for 22 years and felt unheard. Through the right supports and funding, she moved into her own apartment with 24/7 care and her chosen team—now living independently and thriving. 👥 Our team includes professionals with backgrounds in Youth Work, Education, Community Sector Management, and Psychology. We tailor every service to the individual, track progress closely, and review goals regularly—ensuring every person feels heard and supported.

✨ At My Playground Quality Care , we prioritise privacy, dignity, and integrity in everything we do. Our mission is simple: to help you live a better life, every day, with the support of a team that truly cares.

Support at a glance

Delivery options

You come to us

Age groups

17-21 yrs, 22-59 yrs, 60+ yrs

Languages

English

Service area

Victoria

Services (1)

Supports listed by My Playground Quality Care, including where and how each service is delivered.

Housing - SDA and SIL

Registered ILO providers housing can be secured any where within guidelines

Reviews (23)

4.9
23 reviews
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Pramod Gudula · 30 April 2025
5.0 Verified review

I’ve had the pleasure of working with [Support Coordinator’s Name], and I couldn’t be more impressed with the level of support, care, and professionalism they provide. They are incredibly knowledgeable about the NDIS process and have consistently gone above and beyond to ensure that my needs are met and my goals are supported. Their communication is clear and timely, and they always make me feel heard and valued. It’s evident that they genuinely care about the wellbeing of their clients and are passionate about helping people navigate the NDIS with confidence. Thanks to their guidance, I’ve been able to access the right services and supports that have made a real difference in my life. I highly recommend [Name] to anyone looking for a dedicated and compassionate NDIS support coordinator. Regards Pramod G

Jess4493 · 11 April 2025
5.0 Verified review

Very good service

Emanuel · 4 April 2025
5.0 Verified review

Very professional and knowledgeable. The Service is prompt in responding and keeping families/participants informed. An excellent experience. Would highly recommend.

Rif · 4 April 2025
5.0 Verified review

I have known Kellie for over 3 years now and it is always a pleasant experience whenever we connect. Obviously experienced in her field and reliable.

kfreebury · 4 April 2025
5.0 Verified review

I would highly recommended Kellie as I have found her to listen, engage and be empathetic. She is knowledgeable in her field and above all will go that extra mile to ensure all needs are met. This reassures me as my son is a NDIS participant and lives in Victoria another state from me. As you can imagine this can be complicated and therefore I need someone who I can totally trust and depend on to meet my son needs and give me adequate feedback. Also to answer my questions and concerns with a swift response.

bertdrennan · 4 April 2025
5.0 Verified review

Kellie is wonderful, nothing is too much trouble . She is Polite and Respectful and is very Diligent with any task that i have asked her to complete. Friendly and easy to work with. I would have no Hesitation in Recommending Kellie. Cheers Bert

Becky B · 27 March 2025
5.0 Verified review

Kellie is amazing! She is always so happy to help me in whatever I may need. She is so knowledgeable and goes over and beyond to help! I would definitely be lost without her support. A++++++ Kellie :-)

jessicakruss27 · 20 March 2025
5.0 Verified review

Kelly goes out of her way to help and shes very supportive. Often going above and beyond whats required of her job.

Response from My Playground Quality Care

Thank you Jessica. I feel absolutely blessed to support you. I appreciate you kind works as this shows that my dedication is working. Bless you Jess.

Violet · 20 March 2025
5.0 Verified review

Kellie is a dedicated and empathic support worker, and I’m grateful to have her guidance and encouragement!

Response from My Playground Quality Care

Thanks Violet. Your are a wonderful person who deserves the best life ever. Together we are creating it for you.

dosidiamond Dosolina Beninati · 20 March 2025
5.0 Verified review

Kellie has be great help to me with what ever needs to be done Always ready to help me with whatever the issue is and had always reply back to my emails and text and phone calls and has been great when she has visited or had meeting and help me with my Health and medical issues and also a lot with my Mental issues and depressions and stress and help with help to find services and OT and anything that need to be done . Has and is a great help to me to cope with what l need do or what needs to be done Kind regards Dosolina Beninati [phone hidden]

Response from My Playground Quality Care

Hi Dosi Thank you so much. Dosi we have been working together for many years now and I am so very proud of you. We are a team. Warmly Kellie My Playground Quality Care.

Elspeth · 20 March 2025
4.0 Verified review

My experience of Kellie, is a support worker, who is kind, thoughtful, offering support in a range of ways, working collaboratively with clients, whilst respecting their autonomy. The supports that Kellie has provided me include personal home visits, to check in, chat and see that everything is going okay. Kellie has also provided assistance in the form of support letters and references required for institutions or professionals. Kellie is also very helpful in providing information about current services that are relevant and available.

Response from My Playground Quality Care

Thanks Elspeth. I am here for you at any time, I am always only 1 call, text or email away for full support. I am grateful.

Crystal_kayy92 · 20 March 2025
5.0 Verified review

Absolutely amazing working with Kelly, her dedication to my nieces NDIS plan has been incredible. She has been hands-on from the get go And helped support us getting the therapies that my niece needs I’m forever grateful

Response from My Playground Quality Care

Hi Crystal Thank you. I am here each and everyday to support you all. Thank you for your kind works. I love helping your family. Being Hands on is my way or working. Warmly Kellie My Playground Quality Care.

cheriefogarty779 · 18 March 2025
5.0 Verified review

Kellie is best from day 1 when meet her has said and done wat says 10/10

Response from My Playground Quality Care

Thanks Cherie Your so strong and I am so proud of you. Warmly Kellie You are also 10 out of 10.

Kirsten · 18 March 2025
5.0 Verified review

Kellie is exceptional support for our family, and provides the services we need when and where we need them most. I cannot recommend her highly enough

Response from My Playground Quality Care

Thanks Kirsten. Together we will continue to advocate for the rights of people who need help and will not stop until our voices are heard and I believe we have been heard.

Kylie81 · 18 March 2025
5.0 Verified review

Kellie is a beautiful person inside & out. She always has her best interests for her clients at all times. She is a breath of fresh air. When times can be tough, due to a child going through a situation, I know I can confidently speak with Kellie. Kellie will always find a way to help no matter what the situation is. My daughter loves her interactions with Kellie also. Which makes a world of difference. When choosing supports you need someone who can understand what exactly a child is seeking to be able to create a positive support system to help them grow. Kellie does this & more.

Response from My Playground Quality Care

Oh wow thank you so much. I am here to do my best every single day. If I am making a difference I am doing my job and I am grateful.

crazykylie33 · 18 March 2025
5.0 Verified review

Kellie is a beautiful person who always puts Tiallas needs first highly recommended

Response from My Playground Quality Care

Thanks Kylie I feel privileged to be part of your NDIS world.

melgorham · 18 March 2025
5.0 Verified review

i find kellie very very supportive. no request is too hard. she goes above and beyond to help me. she has made it a lot easier for me to navigate ndis a lot easier since having her as my support coordinator. i highly recommend her

Response from My Playground Quality Care

Thanks Mel Ive got your back. Warmly Kellie

Kath · 18 March 2025
5.0 Verified review

Kellie is a pleasure to speak and worked with. Follows through on concerns i may have with and is helpful with any personal matters. She has an outstanding attitude to life. Can't go wrong with Kellie

Response from My Playground Quality Care

Thanks Kath you are a legend and I am so proud of what we have achieved together over the years for you. More things to come and I cant wait to help you. More advocacy is on the way.

tracyzappelli · 18 March 2025
5.0 Verified review

I love working with Kellie, She is the most beautiful person in the world. She would do anything to make my life easier and simple as you can.. If it wasn’t Fall Kellie I don’t know what I would do with it without her. She helped me organise my current house actually I know live on my own and I absolutely enjoy and I am thankful on how she has helped me to get here. I absolutely love her with all my heart Tracy

Response from My Playground Quality Care

Hey Trace It has been a total pleasure to support each and everyday. Enjoy your best life Trace.

Emma · 18 March 2025
5.0 Verified review

I would highly recommend My Playground. I've found them easy to work with, very understanding and felt they really care. I will always be grateful for the hard work Kelly has done on my behalf.

Response from My Playground Quality Care

Thanks Emma I love supporting you. No one works a day in their life when we love what we do. I never work then. Lucky me.

Evangelia · 18 March 2025
5.0 Verified review

Supportive, empathetic, understanding, approachable, hard working, advocates on your behalf, friendly, kind, respectful, patient, explains everything for one to understand, communicates clearly and effectively and makes the time and effort for the client.

Response from My Playground Quality Care

Hey Evangelia Thanks so much. I appreciate you kind words not only on this platform but also your lovely emails and texts showing gratitude. We have been together a long time now and I have loved every single day of our team work.

Cheryl Wilson · 18 March 2025
5.0 Verified review

Very reliable I had a great experience

Response from My Playground Quality Care

Than you young lady. Reliability is the key to success. Warmly Kellie

Chuni · 18 March 2025
4.0 Verified review

They provide good services. They're also kind and very reachable.

Response from My Playground Quality Care

Thanks so much being reachable and responsive is the only way forward each and everyday. Bless you. Warmly Kellie

Contact Information

Phone

Service Areas

Victoria

Provider Details

ABN
85653981652
Organisation type
Company
NDIS registration
Registered

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