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Joy Valley Care

Offering Support Work in New South Wales for NDIS participants.

NDIS Registered 1 service Serves New South Wales 1 location

About Joy Valley Care

Mount Annan, New South Wales

Joy Valley Care offers Support Work for NDIS participants in New South Wales. Support is available for Children (8-16 years), Young people (17-21 years), Adults (22-59 years) and Mature Age (60+ years). Contact the provider directly to discuss availability, pricing and how their supports can fit your NDIS plan.

Support at a glance

Delivery options

We come to you

Age groups

8-16 yrs, 17-21 yrs, 22-59 yrs, 60+ yrs

Languages

English

Service area

New South Wales

Services (1)

Supports listed by Joy Valley Care, including where and how each service is delivered.

Location

Joy Valley Care Pty Ltd.

200 Mount Annan Dr, Mount Annan NSW 2567

Reviews (9)

4.9
9 reviews
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Pt1rose · 9 September 2020
5.0 Verified review

I live here it is a beautiful place that feels like home. It's fun, we do art and craft, music, cooking and baking and fun outings. The staff are kind friendly and helpful. I feel great support and happy here.

Daisy3 · 31 August 2020
5.0 Verified review

Joy Valley Care... The general manager and staff have so much passion and drive to make sure our loved ones are well taken care of. The home is immaculate, with such a great atmosphere. There is a uniqueness about joy valley care that I haven’t seen in other group homes and I think this is what makes them so amazing. I would highly recommend Joy valley care to anyone looking for supported independent living for their loved ones.

Response from Joy Valley Care

Daisy3, thank you so much for your positive comments about Joy Valley Care. We pride ourselves of our passion for quality care and our focus on participants safety and wellbeing. As a team we have a culture that thrives on seeing participants and staff happy.

ST360 · 8 January 2020
5.0 Verified review

We went for a visit and we were given a tour of the house in Mount Annan by the General Manager and two other staff. The house is soooo beautiful and lovely. Very clean, well looked after and lots of space. We were told there is more work underway to improve the house. I am sure by the time my daughter moves in it will even be better. I highly recommend Joy Valley Care for their unique and paricipant-focussed approach. The GM remarked that the house belongs 100% to the participants and his position together with his team is to make sure that the participants have their everyday life as they want it, in a safe and comfortable environment. We discovered Joy Valley Care through a recommendation by a friend. I certainly will be telling other about Joy Valley Care! Thank you

Response from Joy Valley Care

Dear ST360 Thank you very much for your feedback on Joy Valley Care. Your comments mean a lot to us as we share them with our team in view of continued efforts to improve our service. You feedback is very positive and encouraging. We certainly look forward to improvements and the new music studio in our Mount Annan house. We look forward to being of great service to you and the community at large. Kind regards Christopher and The Team

MJ · 8 January 2020
5.0 Verified review

Updated review Thank you Joy Valley Care. My sister loves the house, her second home... Certainly a house of joy. Awesome team, kind, helpful and cheerful staff. Great luxurious home, just like a five star private hideaway! First Review 3/10/2019 - 5 Stars Very nice home. I didn't think anyone would care to set up a home like that for other people to live in. My granddaughter who came with me to have a look at Joy Valley Care house last Saturday said "It's so good and so different from other places. It feels like a holiday home to relax in everyday" Good work Joy Valley Care for disability. Keep it up. Thank you for showing us around.

Response from Joy Valley Care

Dear MJ Thank you for your positive comment about our home. We are glad that you like our home and we will always look forward to being of service to you. We are glad to be making a difference in the community.

Dawn · 1 October 2019
5.0 Verified review

Joy Valley Care has a welcoming and home away from home atmosphere. The staff are professional,personable and caring. My grandson loved his stay and came home happy and relaxed talking about returning again. He really enjoyed BBQs and jamming as he loves music and playing his guitar . Thank you Joy Valley .

Response from Joy Valley Care

Dear Dawn Thank you so much for your feedback. Every comment and feedback that we receive means a lot to us as we learn and build from it. We are very pleased to see that your grandson had a pleasant time at the Joy Valley Care house.

Viv Iris · 26 September 2019
5.0 Verified review

Their services are great . I love how i was spoken to over the phone even before meeting them in person. I believe they will help a whole lot of families with their exceptional services

Response from Joy Valley Care

Dear Viv Thank you very much for your feedback. We are pleased we have been of help and we appreciate you letting us know. We look forward to continue being of assistance and to ongoing partnership with you. Kind regards Joy Valley Care Team

Winebank · 24 September 2019
5.0 Verified review

Thank you Joy Valley Care and the team! You are what the industry need. A team of caring and passionate people. I was impressed with the information that you shared with me, the transparency and the documentation of your systems. Your house in Mount Annan is a five star holiday place, with five star service. Keep it up and continue to be an example to others.

Response from Joy Valley Care

Dear Wineback We thank you for your feedback on our service. We appreciate every comment on how we perform as our mission is to continue to improve our service. We can only improve with knowing how we are performing by being informed by those that use our services. Thank you Christopher and the team at Joy Valley Care

M E Peat · 4 September 2019
5.0 Verified review

I visited the home and it was a very warm and inviting place. Would highly recommend it for anyone who was thinking about disability accommodation.

Response from Joy Valley Care

Thank you so much M.E Peat for your positive feedback. Thank you for your visit, it means a lot to us. It is great and encouraging to see that our home is appreciated. At Joy Valley Care our main focus is people and their dignity and environment and I am glad that we are seving people to their satisfaction in a safe, secure and comfortable environment.

Sumi · 13 August 2019
4.0 Verified review

Joy Valley Care - the name itself sounds so assuring to trust our loved to be taken care of by this organisation. I have found them very approachable and accommodating and they were very clear and precise in providing me with policies, procedures, their Mission and other information which made me so comfortable. I wish the Management and Staff of Joy Valley Care every success in their strife to assist the people with needs in our community. I commend Joy Valley Care to you!

Response from Joy Valley Care

Thank you Sumi, We appreciated that you have taken time out to give your feedback on our service. We do not take your efforts lightly. We picked the name Joy Valley as we envisioned a home of peace, love serenity and family environment. We are glad that you and your family felt well received by our team. We believe in transparency and clarity in our communication. We thank you for your positive feedback. The Joy Valley Care Team

Contact Information

Service Areas

New South Wales

Provider Details

NDIS registration
Registered

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