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TrueHelp

Offering Support Work, Respite Accommodation, Transport in New South Wales for NDIS participants.

5.0 (24 reviews) Company ABN 58 612 313 845
NDIS Registered Early Childhood Registered Accredited 4 services Serves New South Wales 2 locations
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About TrueHelp

Wentworth Point, New South Wales

TrueHelp - Empowering Lives Through Personalised Support 🌟 About Us 🌟 TrueHelp is a registered NDIS provider focused on delivering quality care to individuals with intellectual, physical, and psychological disabilities across Sydney. Established in 2017, we foster independence through a person-centred approach. Mission & Vision Vision: Positively impact lives, centring on participants, families, and staff. Mission: Provide quality care for participants to remain independent at home, building relationships on honesty, respect, and advocacy.

Why Choose TrueHelp? Experienced Team: 30+ years of combined experience. 24/7 Availability: Support available around the clock, all year. Local Expertise: Team members live in your community. Holistic Care: Focus on social, emotional, physical, and clinical needs. Our Services Include: Disability Support Personal Care Shopping & Meal Preparation Community Access Household Chores Transport Before & After School Care Group Centre Activities Medical Appointments Short Accommodation & Respite School Vacation Care Program Overnight & Sleepover Care Client-Centred Approach We pride ourselves on our personalised approach.

Participants and families have shared heartwarming testimonials, highlighting our commitment and the positive impact our support workers have made. Innovative Approaches Individualised Goal Setting Flexible Service Delivery Strength-Based Approach Collaborative Partnerships Cultural Sensitivity Team & Expertise Our support workers have extensive experience and qualifications in nursing, aged care, social work, and disability services. We conduct detailed participant intakes to plan and set goals collaboratively.

Creating Opportunities We empower participants through goal-setting and personalised support, always placing their wishes and needs at the forefront. Immediate Capacity TrueHelp offers immediate capacity for NDIS participants, ensuring no wait times for care. Our experienced team is ready to provide the necessary support without delay. ✨ Join the TrueHelp Family ✨ Experience the TrueHelp difference where care meets compassion, and independence is nurtured.

Reach out today to learn how we can support you or your loved ones in achieving a better quality of life.

Support at a glance

Delivery options

Group · Online service · Telehealth · We come to you · You come to us

Age groups

All ages (0 to 60+)

Languages

English, Swahili, Hindi, Persian/Farsi, Vietnamese, Mandarin +4 more

Service area

New South Wales

Specialisations

Disability types this provider specialises in supporting. Counts show community endorsements.

Acquired Brain Injury 1 Autism 8 Intellectual Disability 4 Psychosocial Disability 2 Sensory Impairment LGBTIQ+ Aboriginal and Torres Strait Islander

Services (4)

Supports listed by TrueHelp, including where and how each service is delivered.

Support Work

Direct connect

True Help provides community access with proper assistance along with social and community participation activities to build their social skills.

Respite Accommodation

Direct connect

Our workers will assist participants in their daily activities across Sydney suburbs. We are the trusted name when it comes to personal care support services in Sydney.

Transport

Direct connect

We offer transport services for participants in Sydney. Our support workers help you feel more confident in travelling by assisting you in your travel - School drop off and pick up- Before and After school Care

New South Wales View all 14 regions Hide regions
GroupOnline serviceTelehealthYou come to usWe come to you
0-7 yrs8-16 yrs17-21 yrs22-59 yrs60+ yrs

Swahili, Hindi, Persian/Farsi, Vietnamese, Mandarin, Cantonese, Punjabi, Spanish +2 more languages

Housing - SDA and SIL

Direct connect

Some of the household tasks that we assist with are: • Meal preparation • Washing and ironing • General cleaning • Home maintenance • Yard maintenance and gardening • Organising and decluttering

Locations (2)

TRUEHELP OFFICE

Suite 103/1-3 The Crescent, Wentworth Point NSW 2127

Info@truehelp.com.au

Truehelp

The Ponds NSW 2769

Info@truehelp.com.au

Reviews (24)

5.0
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C. Elgindi · 29 July 2026
5.0 Verified review

Service received from Truehelp has been & continues to be outstanding. Diligence & care in providing excellent support worker for my son has been very important. Truehelp recognise the importance & understand of dealing with & working with an autistic child. George is always able to answer my calls & my enquiries. 100% satisfied and happy.

Jess Wong · 3 August 2023
5.0 Verified review

Awesome NDIS Provider, very professional and responsible support workers Their staff is great they go above and beyond Highly recommend Truehelp to anyone with special needs.

mouroh · 6 February 2023
5.0 Verified review

Great sevice and very professional staff Thank you Truehelp

Daisy Patel · 10 January 2023
5.0 Verified review

Since joining Truehelp it has been a totally different experience with a very high standard of service and support We are very happy with service provided. Very friendly,supportive and very easy to communicate with.

Jacob Dimon · 10 January 2023
5.0 Verified review

As a carer, I found the staff at TRUEHELP are very kind and experienced, highly recommended Thank you Andy for the outstanding services.

Faridb41 · 5 December 2022
5.0 Verified review

Thank you to Gabby for her wonderful support Thank you Truehelp

Faridb41 · 5 December 2022
5.0 Verified review

Thank you for the excellent service

Helen Attewell · 24 November 2022
5.0 Verified review

Exceptional services helping people reach their goals .Truehelp is very good company and amazing staff they work as one family helping the community.

Helen Attewell · 24 November 2022
5.0 Verified review

Very friendly and caring staff Thank you so much

Laurenva · 14 November 2022
5.0 Verified review

Honest, friendly and compassionate support workers . Highly recommend TrueHelp

Laurenva · 14 November 2022
5.0 Verified review

Great support workers, highly recommend shahiba and Gabby

Laurenva · 14 November 2022
5.0 Verified review

Great Service, Thank you

Tau. Phill · 14 November 2022
5.0 Verified review

I was referred to TrueHelp through a close friend of mine as i needed guidance in my NDIS plan George went out of his way to help me through the whole process. I highly recommend if you looking for support Thank you for everything George and TrueHelp team !

Tau. Phill · 14 November 2022
5.0 Verified review

Thank you for the high level of care and support

Natalie Vicary 757 · 9 November 2022
5.0 Verified review

Thank you everyone for the high level of support.

Natalie Vicary 757 · 9 November 2022
5.0 Verified review

Thank you so much for great service. Thanks to Sherry and Norman for the great deep cleaning job after Covid case.

Samyf · 9 November 2022
5.0 Verified review

My daughter enjoys time spent with her assigned social worker as well the outings she is taken on, Adama has been a treasure for my daughter and has helped her in many ways. Adama is always respectful, kind and patient with my daughters needs.

Rose Mary · 9 November 2022
5.0 Verified review

I am grateful for their punctuality and meeting all my transport requirements.

Natalie Vicary 757 · 9 November 2022
5.0 Verified review

My daughter receiving support from Truehelp they listened to our needs and understood her NDIS goals. Her mood has improved and she is now eager to go out and interact with others and try different activities. Thanks for the support and care .

NancyBernadette · 9 November 2022
5.0 Verified review

Excellence from everyone I have dealt with within TrueHelp. After using their service for my son, I have staff and management to be responsive, efficient, caring and respectful. My sons support workers helped him in building not only his confidence but his self esteem.

Samyf · 9 November 2022
5.0 Verified review

I am grateful for the care and support that was given to my daughter. She was treated with respect and kindness and the support workers had the utmost patience with her.

Rose Mary · 9 November 2022
5.0 Verified review

Thank you for the good Service and Care . I really appreciate it.

Garry Wright · 26 October 2022
5.0 Verified review

I can’t speak more highly of the team at Truehelp. They go above and beyond in everything they do from professional management and caring staff . Thank you everyone of the high level of understanding and high degree of compassion shown at the most difficult times in people’s lives.

Faridb41 · 23 October 2022
5.0 Verified review

Truehelp support workers provide care with love and Royalty! Their team was so helpful and caring. Well done Truehelp! Keep going

Contact Information

Phone

Service Areas

New South Wales

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Provider Details

ABN
58 612 313 845
Organisation type
Company
NDIS registration
Registered
Early childhood
Registered
Accreditation
Accredited

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