Hello, my name is Jess. I created Lavender Support Coordination as a Mum of a complex needs adult, a former Disability support worker, and a former Support Coordinator. In the industry, over the years I have noticed a gap in the quality of NDIS support coordination delivered to participants. Due to the structure of NDIS support coordination funding the majority of service providers choose to use a quantity based model, without the consideration of the quality needed to maintain collaboration between stakeholders and achieve outcomes based on the participants goals.
As a Independant NDIS Support Coordinator I aim to provide quality Coordination of Supports as I will not be providing services to a large number of participants, with my sole focus on delivering Support Coordination. Over the years through my lived experience as a mum to a complex needs child I have built the skills necessary to professionally work beside Child and Protection Services, Support Coordinators, NDIS Services, the NDIA, health services and emergency services.
I was able to refine my professionalism through obtaining the Diploma of Alcohol and Other Drugs, and this continues through my study of the Bachelor of Social Work at Charles Sturt University. I hold knowledge of the Voluntary Out of Home Care space for complex needs children, and the NDIS in general, I am trained in Trauma Informed Practice and I am an accredited Mental Health Australia First Aider. I am a passionate advocate for people with Disabilities, Children and young people living with adversity, and people with mental health issues.