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Fast & Responsive Plan Manager - HiCom Care logo

Fast & Responsive Plan Manager - HiCom Care

Offering Plan Management in Australian Capital Territory, New South Wales, Northern Territory for NDIS participants.

5.0 (7 reviews) Company ABN 88 631 926 148
NDIS Registered Early Childhood Registered 1 service Serves 8 states 1 location
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About Fast & Responsive Plan Manager - HiCom Care

Maribyrnong, Victoria

As an independent plan manager serving clients across Australia, we are dedicated to providing fast and responsive NDIS plan management services. Our innovative app offers a transparent view of your budget, allowing you to effortlessly check remaining funds, view spending reports, and track invoices anytime. Our team also ensures that you always have a clear understanding of your funding balance. 100% satisfaction guarantee: FAST PAYMENT: Same-day reimbursement and only 2-3 business days to pay service providers' invoices.

RESPONSIVE SUPPORT: A same-day response rate with live chat available until 09 PM. EASY-TO-USE BUDGET APP: Track invoices, budgets, and spending anytime, anywhere, on any device. NO STRESS: Take the stress out of NDIS with our personalized plan consultations. Experience our 4-key elements of a fast plan manager: FAST RESPONSE: Our same-day response guarantee addresses your concerns promptly. FAST PAYMENT: Providers' invoices are paid on time with our same-day reimbursement and 3-day claiming process.

FAST PROBLEM SOLVING: Report issues easily via phone, email, app, or live chat. FAST REGISTRATION: Sign up in just 3 minutes; we handle the rest. We also assist in a smooth transition from your previous plan manager. Ensure the security of your funds with a 3-tier protection system: SOFTWARE MONITORING LAYER: Equipped with advanced detection mechanisms to instantly identify errors or inaccuracies in invoices. PERSONAL VERIFICATION LAYER: All invoices are reviewed and verified by you before payment, ensuring accuracy.

TRANSPARENT TRACKING LAYER: Our user-friendly mobile app allows real-time tracking of all invoices, 24/7. Submit feedback, report issues, or postpone payments with just one click. We provide NDIS plan management services across Australia, covering: Australian Capital Territory (ACT) New South Wales (NSW) Northern Territory (NT) Queensland (QLD) South Australia (SA) Tasmania (TAS) Victoria (VIC) Western Australia (WA) We offer everything you need from the best plan management, including fast payment, friendly and responsive customer service, an up-to-date budget app, SMS notifications, invoice approval, monthly statements, low-budget warnings, and personalized plan consultations.

We have staff members who speak Vietnamese (Vietnam) to ensure your comfort with a Vietnamese plan manager if desired. Reach out today!

Support at a glance

Delivery options

Online service · You come to us

Age groups

All ages (0 to 60+)

Languages

Vietnamese, English

Service area

Australian Capital Territory, New South Wales, Northern Territory, Queensland, South Australia, Tasmania, Victoria, Western Australia

Services (1)

Supports listed by Fast & Responsive Plan Manager - HiCom Care, including where and how each service is delivered.

Plan Management

We are committed to delivering fast and responsive NDIS Plan Management services

Australian Capital Territory · New South Wales · Northern Territory · Queensland · South Australia · Tasmania · Victoria · Western Australia View all 88 regions Hide regions

Australian Capital Territory — Capital Territory

New South WalesCapital Region, Central Coast, Central West, Coffs Harbour - Grafton, Far West And Orana, Hunter Valley Exc Newcastle, Illawarra, Mid North Coast, Murray, New England And North West, Newcastle And Lake Macquarie, Richmond - Tweed, Riverina, Southern Highlands And Shoalhaven, Sydney - Baulkham Hills And Hawkesbury, Sydney - Blacktown, Sydney - City And Inner South, Sydney - Eastern Suburbs, Sydney - Inner South West, Sydney - Inner West, Sydney - North Sydney And Hornsby, Sydney - Northern Beaches, Sydney - Outer South West, Sydney - Outer West And Blue Mountains, Sydney - Parramatta, Sydney - Ryde, Sydney - South West, Sydney - Sutherland

Northern TerritoryDarwin, Northern Territory - Outback

QueenslandBrisbane - East, Brisbane - North, Brisbane - South, Brisbane - West, Brisbane Inner City, Cairns, Central Queensland, Darling Downs - Maranoa, Gold Coast, Ipswich, Logan - Beaudesert, Mackay - Isaac - Whitsunday, Moreton Bay - North, Moreton Bay - South, Queensland - Outback, Sunshine Coast, Toowoomba, Townsville, Wide Bay

South AustraliaAdelaide - Central And Hills, Adelaide - North, Adelaide - South, Adelaide - West, Barossa - Yorke - Mid North, South Australia - Outback, South Australia - South East

TasmaniaHobart, Launceston and North East, South East, West and North West

VictoriaBallarat, Bendigo, Geelong, Hume, Latrobe - Gippsland, Melbourne - Inner, Melbourne - Inner East, Melbourne - Inner South, Melbourne - North East, Melbourne - North West, Melbourne - Outer East, Melbourne - South East, Melbourne - West, Mornington Peninsula, North West, Shepparton, Warrnambool And South West

Western AustraliaBunbury, Mandurah, Perth - Inner, Perth - North East, Perth - North West, Perth - South East, Perth - South West, Western Australia - Outback (North), Western Australia - Outback (South), Western Australia - Wheat Belt

You come to usOnline service
0-7 yrs8-16 yrs17-21 yrs22-59 yrs60+ yrs

Vietnamese, English

Location

HiCom Care

207/1 Thomas Holmes St, Maribyrnong VIC 3032

admin@hicomcare.com.au

Reviews (7)

5.0
7 reviews
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Kim Pham · 27 November 2023
5.0 Verified review

Young energetic team. Thank you for organising events every year. Keep up the good work.

Response from Fast & Responsive Plan Manager - HiCom Care

Appreciate the words of encouragement, we are so happy to hear you enjoy our events. :)

Tri Huynh · 27 November 2023
5.0 Verified review

helpful service, dedicated and caring

Response from Fast & Responsive Plan Manager - HiCom Care

Thank you so much for your feedback, glad that you are happy with our team. <3

Han · 27 April 2021
5.0 Verified review

Thank you HiCom Care for managing my fund. Your team are amazing!!! 5 stars and highly recommend for sure <3!

Response from Fast & Responsive Plan Manager - HiCom Care

Thank you for your lovely review, we appreciate your support!!

ashleylee · 5 April 2021
5.0 Verified review

Thank HiCom Care for helping me manage my NDIS Fund. The staff here are so enthusiastic, friendly, helpful and knowledgeable. They really help me a lot. Appreciate your work!

Response from Fast & Responsive Plan Manager - HiCom Care

Thank you for the compliments, we do our absolute best and are glad that we are matching your needs! <3

MyNguyen · 18 December 2020
5.0 Verified review

Hicom Care is great. The team is very professional and friendly. they helped me a lot because this is my first black NDIS. thank you so much

Response from Fast & Responsive Plan Manager - HiCom Care

Thanks My for your review We really appreciate it HiCom Team

ngântrần · 6 November 2020
5.0 Verified review

I'm so happy with HiCom Care services. All staff have trained and highly professional which always take care of me with smiling face, welcoming tone and warm heart. Thank you so much for your help and I will definitely recommend your services to the ones need it!!!

Response from Fast & Responsive Plan Manager - HiCom Care

Hi Ngan Thanks so much for your review We really appreciate it HiCom Team

EmilyAndrews · 6 November 2020
5.0 Verified review

I must say the service at HiCom is exceptional. The staff here are so enthusiastic and knowledgeable, they do take care of their clients. As you know, raising a kid with disability is not an easy job. However with HiCom Care I feel like this journey being so much lighter and easier. Thanks again HiCom Care team.

Response from Fast & Responsive Plan Manager - HiCom Care

Hi Emily Thanks so much for your review It is an honour having you as our dear client as well Hicom Team

Contact Information

Phone

Service Areas

Australian Capital Territory, New South Wales, Northern Territory, Queensland, South Australia, Tasmania, Victoria, Western Australia

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Provider Details

ABN
88 631 926 148
Organisation type
Company
NDIS registration
Registered
Early childhood
Registered

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