Great Ocean Stays - Destination Accessible

The accomodation at Great Oceans Stays are very clean, bright and open, ideal for wheelchair access. The environment is very wheelchair friendly. The management are very accomodating towards the varying needs of their guests.

I liked that home was accessible as my son has cerebral palsy. The surfaces are all even and made our stay enjoyable. They doorways where wide for easy access. The accommodation is well presented and very clean. I never realised what an accessible home was before staying at Great Ocean Stays. I would recommend Great Ocean Stays to anybody.

I have stayed at Ocean Grove and I would highly recommend the accommodation as they are wheelchair friendly. They are installing overhead hoists to make things easier. The whole set up is fantastic! The staff go out of their way – The service is brilliant.

I had the pleasure of staying at BelAir 2 Townhouse in Ocean Grove, this house was wheelchair accessible, the floors were polished concrete which made it so easy to move around the house. The manager was so helpful, ensuring that we had everything we needed. Wheelchair accessible bathroom and kitchen also. TV nearly in every, Netflix available. Very clean and comfortable unit. The area is lovely as well, nice quiet street, easy access to the beach and a very nice park with a lake (with lots of birds) just around the corner. I will definitely be going back to this house.

We stayed in Bell Air 3 while our home had some work done. We absolutely loved the whole house from the moment we walked inside. There was plenty of room and everything we needed was there. It was clear a lot of thought had gone into the layout and decor of this home. Downstairs was so spacious and the accessible bedroom and massive en-suite were of a very high standard. The whole place was nice and clean with plenty of towels, kitchen utensils and crockery, even a washing machine and clothes dryer were provided. The manager was in touch with us straight away from booking to make sure she understood what we needed so when we arrived everything was there. Thank you for taking the time to make us feel so welcome, we hope to come back! Thank you.

Great Ocean Stays was a great place to stay for my disabled partner. The best part for her was the heated pool which has a lift to enable access and remain in the pool. Nothing was too much trouble for the host and they made our stay issue free. The unit is fully furnished for the disabled and most equipment can be easily accommodated. It is close to the river for taking walks. Overall we would definitely return if we’re able to in the future.

I use a wheelchair and stayed at the Bell 2 with family recently. I found the wheelchair access excellent with easy access to the house. The location of house was not within walking distances to the beach. Great Ocean Stays are professional and friendly.

I recently stayed in Bell Air 4, a fully accessible unit at Great Ocean Stays. It was the first stay in a long time for us and my son, who's in a wheelchair. The facilities were fantastic, with an accessible pool and BBQ. Everything was amazing and we'll definitely be back!

-Amazing communication when booking, happy to do anything to accommodate the client -Accessibility was fantastic – doorways, kitchen -Pool chair lift set up and easy to use -Coming back to Bel Air for a second year was a great feeling knowing things would be easy with a wheelchair

-Clean -Relaxing -Love the pool -Love the outdoor area+BBQ -The sinks are fantastic. -Great that there are three mirrors and bathroom sinks -Great that this house is available for us

This place was perfect for my Grandma [in a wheelchair] but its just good for us children. The heated plunge pool was great with noodles and balls alongside. The two living rooms were perfect for all the family and my baby brother enjoyed playing with the trains, cars and building blocks. My Grandma enjoys coming every year and we do too. We hope to come back next year and thank you for the lovely week!

Updated Review Spacious sunny welcoming – modern and clean. Booking straightforward. The owner is keen to offer assistance as needed. I'm in a wheelchair but additional equipment I required was made available free of charge and already set up on arrival. Wheelchair friendly downstairs but great for the whole family with plunge pool alongside. We will all be back next year – highly recommended for accessibility. First Review - 5 stars April 17, 2018 I live in an nursing home and use an electric wheelchair to get around. I needed a portable toilet seat and a hospital bed, and the Manager provided these without additional charges. I spoke to her at length and was reassured that everything would work for me. She was very prompt responding to emails and messages. Her aim is to make everything accessible for everyone. It was spacious, the kitchen was fully accessible with low and high bench tops and the bedroom had more than enough space for my wheelchair and walking frame. It's only a short taxi ride away for me, which was great. I visited with my daughter and her children, and could easily watch them using the swimming pool, both outside and through the windows. I need assistance during the night and need to call out for help, so I suggested to her that a baby monitor would help, which she thought was a great idea. She is so accommodating and happy to take suggestions. We had a great time.

TRUE accessibility with intuitive attention to detail. Wide, open, fully accessible bathroom. Hoists onsite as well as other equipment. Accessible kitchen. LUXURIOUS comfort for all. Heated pool (35 degrees) with hoist. Had an amazing time

We had the privilege of staying at BelAir 4 Townhouse in Ocean Grove, this house was wheelchair accessible, the floors were polished concrete which made it so easy to move around the house. The manager was so helpful, ensuring that we had everything we needed. Wheelchair accessible bathroom and kitchen also, disappointed that we were only there for one night and didn’t have time to use the pool. We will definitely be going back to this house, I can’t stop talking about how great it was!

Just had a wonderful second stay at Great Ocean Stays - Bell Air accommodation with a group of eight ladies for four days. This amazing accommodation ensures people of all abilities are able to enjoy a fabulous holiday with all equipment required on hand. Nothing is too much trouble and all who attended, including 4 staff, really appreciated the opportunity to accommodated in style.

Our stay at Bel Air unit 2 Ocean Grove was perfect. The house is wheelchair friendly, the electric bed and fantastic bathroom made our stay so relaxing and stress free. So nice to find a place that is exactly as advertised. The manager is so friendly and helpful making booking so easy.

The house was wonderfully set up for people with disabilities. Very wheelchair friendly. Nice open concept, kitchen, bedrooms etc very accessible, nice pool ( but unfortunately couldn't use during the cold weather).

Thank you for the most wonderful week’s holiday for our family. You provided everything required for mum in her wheelchair including the hospital bed which was absolutely brilliant and meant mum could totally relax knowing she had everything at the house she needed- her week away from her nursing home was a pure joy rather than a worry. And you provided everything required for our baby including a cot. And our older children had great fun in the pool. Bell Air 4 really caters for every need and is a one in a million holiday house. Thank you also for all your help sorting everything beforehand. It was very much appreciated.

They managed the booking very well for us, and all of our needs were acknowledged and catered for. The biggest requirement for us was a mobile hoist and that was bought in for our stay. This was the most organised trip we have been on in terms of booking the home and the features of the home. When we go away it’s almost too hard with all the stuff we need to take, but this time around, we didn’t have to pack any of it, they made sure it was all in the house for us. Fantastic service and our holiday was stress free.

Excellent. There are multiples properties and we've stayed at various different ones and they've all been great.They are easy to deal with and manage the accommodation very well. The places have everything you need for time away and are very well equipped. We were happy with everything.

Used for the accessibility, but would have used regardless. You don't need to be disabled to use it. It's a beautiful place, very well set up, particularly for wheelchairs. It is clean, tidy and with a balcony so you can sit in the sun. We liked the shower access, and they were willing to help with any additional equipment we needed, such as a commode. This is one of the best disabled accommodation I have seen. Also, being pet friendly is great. They are very hands on and happy to help with any needs you have. When we used one of the newer houses, the desk area wasn't as good as some of the other properties. We didn't want to leave!

We used Booking.com and the whole process was pretty straightforward. Fantastic house. Overall look was great, lots of attention to detail and very well furnished. Everything looked new. There was enough room for 2 families to stay comfortably for a weekend. It was very easy to get to the beach from the accommodation. Our only issue was trying to find a hair dryer, but this was eventually sorted out.

Stayed at Great Ocean Stays BellAir property. Beautiful. Great layout, easy access, wide corridors, not too much stuff in the way. So good to see a bench and cook top designed for wheelchair use. Really lovely. Newish. Very clean. Purpose designed for wheelchair access. The bathroom is just so good! Overall it totally lived up to my expectation. Recommend it.

One of my clients recently stayed at Great Ocean Stays (Bell Air)and had an amazing holiday experience. The manager was exceptional in providing expertise and assistance related to accommodations which would address his needs as an individual with a disability. As an occupational therapist, I appreciated her attention to detail with the accessibility features and organization related to equipment he needed during his stay. The pool was a definite bonus, as was the open floor plan and modern finishes and appliances in the accommodation. My client will definitely be back -this is one of the best accommodations he has ever had on holiday traveling in Australia.

This accomodation was beautiful. Catered for everything my client needed. Very modern, clean and the location was perfect. Very well equipt for any type of disability. In terms of booking everything was run very smoothly and well organised.