We are a trusted provider dedicated to making NDIS plan management feel personal, not like dealing with a call centre. Dedicated Plan Management is a family-run, NDIS-registered plan manager based in Brisbane, Queensland, supporting participants right across Australia. We are Australian-owned and believe every participant deserves a real person looking after their plan. What plan management is Plan management is one of three ways to manage your NDIS funding.
A plan manager takes care of the financial admin: paying your provider invoices, tracking your budget across categories, lodging claims with the NDIA, and giving you simple monthly statements. It is funded separately under Capacity Building, Improved Life Choices, which means it costs you nothing and does not reduce your other supports. What we do • Process provider invoices within 48 hours so your providers get paid promptly • Track your budget in real time through our participant portal • Lodge all claims with the NDIA and handle any follow-up • Provide clear, easy-to-read monthly statements • Support both registered and unregistered providers for maximum choice • Answer your questions quickly, usually the same day What makes us different • A dedicated account manager for every participant.
One real person who knows your plan, your providers, and your goals. No call centre queues, no ticket numbers, no re-explaining your situation every time. • 48-hour invoice turnaround. Your providers get paid promptly, which keeps your supports running smoothly. • Real-time budget tracking. See exactly what has been spent, what is committed, and what is available — right now, not last month. • 5-star Google rated by participants and families who have trusted us with their plans.
• Family-run and Australian-owned. Decisions made by people who actually care, not a distant head office. • Free to participants. Plan management funding comes from a separate pool in your NDIS plan. Who we support We work with NDIS participants of all ages, disabilities, and backgrounds in every state and territory. Whether you are: • New to the NDIS and unsure how plan management works • Currently self-managing and wanting to reduce the paperwork • NDIA-managed and wanting more choice of providers • Already plan-managed but unhappy with your current provider We make the process simple.
Switching is free, takes days rather than weeks, and we handle all the paperwork. Accessibility We offer communication through email, SMS, WhatsApp, the National Relay Service (NRS), and interpreter support for participants who prefer a language other than English.
