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CareNeeds

Offering Support Work in Victoria for NDIS participants.

NDIS Registered 1 service Serves Victoria
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About CareNeeds

Victoria

Our mission is to assist our clients in reaching their full potential. Our support staff will go above and beyond in making a positive difference in the lives of all that we touch Our team is dedicated to ensuring personalised care and support in every instance as we understand that no individual is the same. At CareNeeds we can provide you with a range of in home and community care services, including personalised care, overnight care, complex care and respite care.

We match the support worker to the client. Wherever it be, we have you covered! Client focused- We assist our clients in reaching their full potential. Our support staff will go above and beyond in making a positive difference in the lives of all that we touch. Our team is dedicated to ensuring personalised care and support in every instance as we understand that no individual is the same. Thorough discovery of needs of clients prior to program commencing through meet and greets sessions to ensure the right support worker is matched with the needs of the client.

Directors extensive personal and professional knowledge working supporting clients with mental and disability needs. The directors are hands on and are involved with clients and staff alike. Range of service offered including Personal and Domestic Care, Overnight and 24 Hour Care, Mobility Support, Medical Assistance, Social Support, Complex Care and Behavioural Support, Respite Care, Shopping and Meal Preparation, Transport and Appointment Support, Home and Gardening Maintenance and Support Coordination.

Inclusive workforce – Employees ranging from 18 to 65+ with a range of different backgrounds and skills.

Support at a glance

Languages

English

Service area

Victoria

Services (1)

Supports listed by CareNeeds, including where and how each service is delivered.

Reviews (2)

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Shangrila · 3 October 2020
5.0 Verified review

CareNeeds is an agency like no other. We have been involved with other support agencies for over 10 years and I wish they would adopt the same approach that CareNeeds do. CareNeeds believe in matching appropriate Support Workers to their Clients - the CEO comes out to meet your family, then they do a number of support shifts to get to know the dynamics of the family. The support workers are then matched up to your family. The proof that this works is that for the first time in 10 years, my daughter loves to see her Support Workers - she can't push me out the door fast enough once they arrive. For the first time I can leave and not constantly worry about whether the Support Workers are coping with my daughters challenging behaviours, because they have been already trained in the strategies we use before they begin their shifts. The service they provide is individualised and unique to each situation. This has had such a huge positive impact for our entire family. My daughter is gaining skills because the support workers are encouraging her independence and teaching her to do things for herself - she is now doing her washing, helping to prepare meals, making her own snacks with their positive support - it is wonderful!

Response from CareNeeds

Thank you for taking the time to provide your review. We are delighted to hear that your daughter has built up an engaging relationship with our CareNeeds Support Workers. Our initial meet and greet sessions allowed us the opportunity to get to know your daughter and the family to ensure the relevant Support Workers were matched to the program. Our mission is to assist our clients in reaching their full potential and provide personalised care and support in every instance. It is wonderful to hear the progress being made with your daughter to encourage her independence with tasks such as washing, helping prepare meals and making her own snacks. We look forward to a continued partnership with the family and seeing your daughter further flourish.

fdon92 · 2 October 2020
5.0 Verified review

Careneeds provides a personal approach with all their interactions. We were amazed when one of the Directors attended to meet us and get to know our Son. She took the time to get to know us and what we were looking for in terms of support workers and meeting goals and achieving realistic outcomes for our son. For the first 3 weeks that supports started, she personally did the shifts to really get to know our son and family and to be able to then go out and find the right support worker for us. This company is amazing, we were so disgruntled with NDIS and our previous providers, who would just send anyone to the shifts and lacked communication with us. If you are looking for a compassion, understanding, experience and empathy then this is the company for you.

Response from CareNeeds

Thank you for taking the time to provide your feedback about CareNeeds and the support that we have offered your son. We enjoyed the initial meet and greets and getting to know your son and yourself. Our CareNeeds Directors have a wealth of life and industry experience and are hands on with our clients. The initial discussions allowed us to find the most suitable Support Worker to work with your son to meet his goals and achieve realistic outcomes. It gives us joy to hear that your experience with NDIS and previous providers has turned from a negative one to a positive one. We look forward to a continued partnership and seeing the progress that your son is making towards his goals.

Contact Information

Phone

Service Areas

Victoria

Provider Details

Organisation type
Company
NDIS registration
Registered

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