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Truecare Support Services

Offering Nursing Services, Support Work, Psychosocial Recovery Coaching in Victoria for NDIS participants.

4.8 (5 reviews) Company ABN 98645695405
NDIS Registered Early Childhood Registered Accredited 5 services Serves Victoria
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About Truecare Support Services

Victoria

Who We Are We are a culturally inclusive NDIS-registered disability support service committed to empowering individuals to live safely, comfortably, and independently in their own homes while actively engaging with their communities. Our Mission Our mission is to deliver personalised, respectful, and inclusive support that enhances the lives of people with disabilities. We envision a world where everyone has equal access to opportunities, connection, and a fulfilling life—regardless of background or ability.

What Makes Us Unique We embrace cultural diversity at every level of our service. Our team reflects the communities we serve, allowing us to build stronger, more trusting relationships with participants and their families. We also take pride in our flexible, person-centred approach—no two support plans are the same. We believe that effective support goes beyond basic care. Our innovative approach integrates community participation, cultural understanding, and skill-building to create long-term impact.

Whether it's supporting employment goals, education pathways, or social inclusion, we provide a full spectrum of assistance tailored to each person. Real Stories, Real Impact One of our participants, a young man with an intellectual disability, had spent years caught in a cycle of instability and contact with the justice system. Since joining our service over three years ago, his life has transformed. With the consistent support of the same dedicated worker throughout his journey, he has not had any further involvement with law enforcement.

His mental health has significantly improved, and he’s achieved milestones once thought out of reach — including travelling independently, reconnecting with his family, securing job opportunities, and living independently. His story reflects the heart of our work: building trust, empowering growth, and supporting people to create lasting change in their lives. We don’t just provide support — we build bridges. Here’s how we stand out: Culturally Intelligent Care: Our team doesn’t just understand diversity — we live it.

We match participants with support workers who respect and reflect their cultural values, languages, and traditions. Relationships First: We take the time to truly get to know every participant. Our support is built on trust, consistency, and genuine human connection — not just checklists. Support Without Limits: Whether it’s attending a community event, learning a new skill, or taking the first step toward employment, we say “yes” to possibilities — then help make them happen.

Future-Focused: We don’t just focus on today’s needs. We help participants imagine and work toward a future where they’re more confident, independent, and empowered. Small by Design, Personal by Nature: We intentionally keep our service small and specialised to ensure every participant receives high-quality, individualised attention — no one gets lost in the system. Tailored to You We begin by listening—really listening—to what each individual wants and needs.

From there, we co-design support plans that reflect their goals, preferences, and cultural background. Our services evolve as you do, ensuring your support always fits. Creating Opportunities Every Day We empower our participants to pursue education, employment, community involvement, and personal growth. Through mentoring, skill development, and community partnerships, we help individuals build meaningful, independent lives filled with purpose and possibility.

Support at a glance

Delivery options

We come to you · You come to us

Age groups

All ages (0 to 60+)

Languages

English

Service area

Victoria

Specialisations

Disability types this provider specialises in supporting. Counts show community endorsements.

Acquired Brain Injury Autism Intellectual Disability Psychosocial Disability Sensory Impairment CALD LGBTIQ+ Aboriginal and Torres Strait Islander

Services (5)

Supports listed by Truecare Support Services, including where and how each service is delivered.

Psychosocial Recovery Coaching

Direct connect

Mental health-focused support coordination to build stability and growth

Victoria View all 10 regions Hide regions
You come to usWe come to you
0-7 yrs8-16 yrs17-21 yrs22-59 yrs60+ yrs

English

Reviews (5)

4.8
5 reviews
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info · 10 July 2025
5.0 Verified review

My name is Belinda and I have been with Truecare support services for 4 years. I find them very helpful and my support workers have help me to gain more independence doing daily activities. They have supported me with my emotional and psychological needs over the past 4 years and I feel like I have improve a lot. I would recommend Truecare for their excellent services and passionate care

Patricia · 10 July 2025
5.0 Verified review

My support coordinator has been proactive, responsive, and incredibly knowledgeable about the NDIS process. They have helped me navigate complex situations, connect with the right services, and always made sure my voice was heard in the planning and decision-making process.Thanks to Trucare, I’ve felt more confident and empowered in managing my supports. Their dedication to my wellbeing and independence truly stands out. I would highly recommend Trucare Support Services to anyone looking for reliable, respectful, and person-centered support coordination.

Mayok · 10 July 2025
5.0 Verified review

My support worker from Trucare has played a huge role in helping me work toward my personal goals. With their help, I’ve improved in areas like personal care, time management, and preparing meals. They always show up with a positive attitude and make the sessions enjoyable and productive. I’m proud of the progress I’ve made with their support, and I highly recommend their services to others looking to grow their independence.

debbiedixon · 8 July 2025
5.0 Verified review

I have been with TrueCare for 4 years and I'm happy with the care they provide,and they have met all my needs,I feel safe around my carers and they are more like friends than worker to me.

Katherinemerry63 · 8 July 2025
4.0 Verified review

I have a great support worker she tends to all my needs

Contact Information

Phone

Service Areas

Victoria

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Provider Details

ABN
98645695405
Organisation type
Company
NDIS registration
Registered
Early childhood
Registered
Accreditation
Accredited

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