Total Care and Health Pty. Ltd (hereafter known as TCH Care) is a disability core supports and capacity building services provider based in Narre Warren South, Victoria. Our Purpose Our Purpose is to improve the care needs and health outcomes of our participants and communities. Vision TCH Care’s vision is to create a resilient and empowered community in partnership to support aging and people with disabilities to live quality of life with choice and control.
Mission 1. To empower and enable people who are ageing and have disabilities to enhance their quality of life with dignity and respect. 2. To evaluate and exceed stakeholders’ expectations. 3. To provide care focused on the holistic view of an individual and improve participants care needs and health outcomes. Our Values We are committed to meeting the needs of our participants and community through the provision of person-centred care underpinned by our values of empowerment, choice and control, dignity, respect, integrity and innovation.
TCH Care services: Accommodation / Tenancy - the provision of transition supports for people seeking a place to live, which suitably caters to their type and level of needs. Assistance with household tasks – such as meal preparation and delivery, house or yard maintenance, cleaning, and laundry. Supported Independent Living - personal care to enable people to live as autonomously as possible: assisting with personal hygiene, dressing, medication, financial, developing skills, lifestyle mentoring with additional experience and qualification.
Assistance with daily tasks in group or shared living arrangements to help individuals to live as independently as possible. Assistance with life stage transitions, including mentoring, peer support, individual skill development, and decision making to support people to make transitions on their own terms and in a way that meets their goals and aspirations. Assistance with travel and transport - provision of travel arrangements and support for people to access essential services and outdoor activities, and tour guide to holiday resorts.
Community Nursing Care - providing specialist care in the home for those who require a higher level of care and attention. Development of Daily Living and Life Skills - including developmental-focused activities and training to enhance the person’s capacity to live as independent in an everyday life as possible. Group and Centre-based activities – such as social outings and group and social activities on TCH Care’s premises. Implement Support Coordination - to support participants engage with their chosen providers and coordinate services.
Innovative Community Participation - includes activities outside the scope of ‘Participation in the Community’. Participation in the community – including supported shopping, medical appointments, sporting and recreational events, social activities, visiting or making new friends, travel, and transport, developing social skills, and building confidence.