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Sistability

Offering Cleaning in New South Wales for NDIS participants.

4.8 (5 reviews) Company ABN 26 641 040 735
NDIS Registered 1 service Serves New South Wales 1 location
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About Sistability

Ballina, New South Wales

Are you or someone you love finding it hard to keep on top of all the household cleaning, laundry or gardening tasks? Want to create a feel-good, safe haven for yourself or your family - free from clutter and grime - but simply can’t manage it all yourself? Does the idea of having to clean and maintain your home environment create stress and anxiety for you? WE CAN DO IT! Our mission is to make a positive impact on the everyday lives of Australian’s – empowering individuals and families with the opportunity for greater independence, health and wellbeing - by providing high quality, reliable and professional in-home services.

Our team of friendly professionals provide domestic cleaning, gardening and support services to homes across the Northern Rivers and some parts of Sydney. Whether you are looking for regular support or you simply need help with a one-off service, we can do it! Sistability specialises in providing a range of domestic care services to Aged Care & NDIS participants to assist with keeping homes well-maintained and safe. Our services have been designed with our clients’ needs at the forefront.

Services include: MAINTENANCE CLEANING - Choose weekly or fortnightly services with complete house clean or within a specified timeframe. Our teams provide regular cleaning with the option of adding extra cleaning items to your bookings so you get the help where you need it. Choose weekly or fortnightly services with complete house clean or within a specified timeframe. DEEP 'SPRING' CLEANING - Could your home do with a thorough clean? We offer ‘spring cleaning’ services for clients who are looking for that one-off extra deep clean for their home - leaving your home spic-and-span from the ceiling fans to your floors.

SPECIALISED DEEP CLEANING - Our Specialised Deep Cleaning services are specifically designed to cater to higher needs clients, providing a thorough and professional solution that goes beyond regular cleaning tasks. MOVE IN/OUT CLEANING - Our Move In/ Move out cleaning service includes a deep clean and sanitisation of the property. HOUSEKEEPING - Our housekeeping services include picking up and putting away personal items and belongings and helping clients to declutter their homes.

SEASONAL CLEANING - If you’re looking for help with some of the bigger and more challenging cleaning jobs like internal oven and fridge cleaning and window cleaning then we are the team for you! IN-HOME LAUNDRY - We can change and wash your bed linen and bath towels, as well as wash, dry, iron and fold your clothes ready to put away in your wardrobe or wear again. OPTIONAL EXTRAS - We offer a variety of optional extras that can be added to your cleaning package to suit your individual needs.

- GARDEN MAINTENANCE - Our team of professionals is equipped to handle various gardening tasks, from pruning overgrown branches to removing potentially harmful weeds. LAWN CARE SERVICES -We understand the importance of maintaining a healthy lawn, from proper mowing techniques to effective weed control. GARDEN CLEAN UP - Is your garden in need of a thorough clean-up? Our garden clean-up services are here to restore your outdoor space to create a welcoming environment for you to enjoy.

Support at a glance

Delivery options

We come to you

Age groups

8-16 yrs, 17-21 yrs, 22-59 yrs, 60+ yrs

Languages

English

Service area

New South Wales

Services (1)

Supports listed by Sistability, including where and how each service is delivered.

Location

Northern Rivers

Suite 2a/85 Tamar St, Ballina NSW 2478

hello@sistability.com.au

Reviews (5)

4.8
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Anne1 · 12 May 2020
5.0 Verified review

We were given Sistabilitys details by our Plan manager and so glad we were they have made everything so easy and their work is top notch, can thoroughly recommend

Response from Sistability

Thanks Annel for your review. We are so glad to hear that you are happy with the way things turned out after your plan manager recommended us! Best regards, Sistability team :)

MarieB · 7 May 2020
5.0 Verified review

I am most impressed with the service we receive from Sistability. One thing I notice since we change over to this company they never let us down, maybe different people but someone always comes. Thank you so much, it is one less thing I haven't got to worry about.

Response from Sistability

Thank you for your review, Marie. We pride ourselves on offering a reliable service for all of our clients and strive to keep the same team members returning for each service, however sometimes this is unavoidable. As you mentioned, if/when this does happen our first option would be to send another team so that you don't miss out on your service and we can continue to help keep your home spic-and-span and a place that you enjoy spending your time.

Guru · 1 May 2020
5.0 Verified review

Great customer service, friendly & approachable from the get-go. Easy to contact and fast to respond. The team arrived on time and was polite and friendly. Excellent cleaners always easy to approach. Very flexible with my requests and understanding of my needs. I look forward to seeing them each week and having a clean home.

Response from Sistability

Thanks Guru for your glowing review of us. We are so pleased to hear how happy you are and how positive your experiences have been with our customer service and our onsite team members who help to keep your home well maintained and safe. We try to be as flexible as we can be as we know everybody's circumstances and home lives are different. Best regards, Sistability

Wayne · 30 April 2020
4.0 Verified review

I am very happy with the cleaning service I receive from Sistability. My only recommendation would be that they text me a few days before they are coming instead of texting night before.

Response from Sistability

Hi Wayne, we are so glad to hear that you are happy with the cleaning service provided to you, by our team. As you mentioned, while we do send out appointment reminders to our clients the night prior to a booked service, unfortunately we are unable to have these reminders go out at different intervals for each client (i.e. we can only set the reminders so they go out the day before, or two days before etc. for ALL clients.) We will however make a note of your request and keep you updated if any changes to our systems allow us to do this in the future. Best regards, Sistability

Lavender · 25 May 2018
5.0 Verified review

They're starting with me next week. Our interaction has been great so far. They get back to me really well and they've been flexible and working around my needs.

Contact Information

Phone

Service Areas

New South Wales

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Provider Details

ABN
26 641 040 735
Organisation type
Company
NDIS registration
Registered

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