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Neptune Care Service

Offering Respite Accommodation, Support Work, Gardening in Victoria, Australian Capital Territory, New South Wales for NDIS participants.

5.0 (10 reviews) Company ABN 57667078864
NDIS Registered Accredited 5 services Serves 4 states 1 location
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About Neptune Care Service

Mernda, Victoria

OVERVIEW We are dedicated to providing exceptional disability care services. We understand that individuals facing mobility or cognitive challenges may require support with various essential tasks, and our compassionate team is here to lend a helping hand. Our management team are committed and very professional with the services. We believe in a person-centered approach, tailoring our services to meet the specific requirements and aspirations of each individual we care for.

We envision a future where individuals with disabilities have equal opportunities to access education, employment, and community engagement. Our Service Nursing care Personal Care Domestic Assistance Community Participation Specialist Care Mobility Transport Respite Care Gardening / Lawn moving Cleaning Who We Are Neptune care service is a group of nurses, support workers and experienced administrators who delivers support, services and programs that are truly person centered.

We are highly trained and compassionate professionals providing the highest quality of care and support to our clients. We committed to ongoing training and professional development to ensure that we are up to date with the latest best practices in disability support services. Community Nursing Services We have specialist nurses who can administer any medication Conduct Assessment, Including Continence assessment and manage high support patient that require Peg feeding etc.

Medication management IV Infusion Nurses deliver care personalised to your unique needs We collaborate with you / family on a care plan addressing health concerns / goals, for highest care-standard Urinary Catheterisation – (male / female suprapubic), Peg Feeds, Nasogastric Feeds Tracheostomy Care, all types of Injections, Continence Management Complex Wound Management, Ventilator Management, Complex Bowel Care Community Participation & Access Personal care, meal preparation Housekeeping, shopping, and transport.

We develop a personalised care plan to suit requirements. Organise activities: daily exercise classes to cinema outings. Assistance with travel and transport Development of daily living and life skills Work with you on personalised plans for needs / interests. Helps you develop new skills, build relationships, and foster belonging in your community. Helping people connect with social options that meet their needs and interests SUPPORTED INDEPENDENT LIVING (SIL) Participants can access core supports in the home to maximise their quality of life.

This works great for our clients that need daily support services. Provides our clients with an opportunity to meet new friends in our SIL accommodation or in our community. Through our SIL services at True Living, our clients are able to open themselves up to enjoy new experiences in the community and within our SIL homes.

Support at a glance

Delivery options

Group · We come to you · You come to us

Age groups

All ages (0 to 60+)

Languages

English, Italian, Nepalese/Nepali, Punjabi, Sinhalese/Tamil, Malayalam +1 more

Service area

Victoria, Australian Capital Territory, New South Wales, South Australia

Services (5)

Supports listed by Neptune Care Service, including where and how each service is delivered.

Support Work

Direct connect

Neptune offer exceptional care ...

Australian Capital Territory · New South Wales · South Australia · Victoria View all 20 regions Hide regions
We come to you
8-16 yrs17-21 yrs22-59 yrs60+ yrs

Italian, Nepalese/Nepali, Punjabi, Sinhalese/Tamil, Malayalam, Hindi, English

Location

Neptune care service

18 Marsala Way, Mernda VIC 3754

admin@neptunecare.com.au

Reviews (10)

5.0
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divyamolm · 2 April 2026
5.0 Verified review

We are incredibly grateful for the support and care our son has received from Neptune care Services . From the very beginning, the team has shown genuine compassion, professionalism, and a deep understanding of his individual needs.

Response from Neptune Care Service

thank you Divya

maria2102 · 2 April 2026
5.0 Verified review

we are using service from Neptune service in there Sil house last few months. staffs are very friendly and outstanding facility. we recommend Neptune

Response from Neptune Care Service

thank you somuch

vinuthomas662 · 2 March 2026
5.0 Verified review

Nice people to deal with..Any time can approach.Using their Respite house for last one year.

Response from Neptune Care Service

We appreciate your review. thank you

ambily31 · 2 March 2026
5.0 Verified review

I was using Neptune service for last one year they are excellent and professional approach each and every problem. time keeping and information provide accurate. thank so much, I recommend anyone looking for support service .

Response from Neptune Care Service

Thank you for your review

matthew · 12 November 2024
5.0 Verified review

I would like to thank Neptune team for outstanding work . THEY ARE VERY on time and accurate

Response from Neptune Care Service

thank you for your review

Seemavinu08 · 10 September 2024
5.0 Verified review

Such a great experience with Neptune Care. Very responsible and professional. Respond very quickly.Highly recommended.

Response from Neptune Care Service

Thank you for reviewing our service

ttvinu · 10 September 2024
5.0 Verified review

Neptune care is highly recommended service,great service, very approachable management and workers. Very professional and friendly. Happy to recommend.

Response from Neptune Care Service

Thank you so much for your time and review

smithjaidan529 · 22 July 2024
5.0 Verified review

Very good service. Good time management and quick response.

Response from Neptune Care Service

Thank you smith. we will keep our best to serve you.

puthusee · 19 July 2024
5.0 Verified review

I am using Neptune care service for last 3 month. They are great, personable and connected my service one business day. thank you, GUYS,

Response from Neptune Care Service

Thanks for the reviews, I appreciate it. We will continue the good service.

adammat692 · 19 July 2024
5.0 Verified review

Neptune care is giving excellent service. I am using their service for last couple of month . support staff very professional and time keeping. I am happy with service.

Response from Neptune Care Service

Thanks for the feedback. We will continue the good service.

Contact Information

Phone

Service Areas

Victoria, Australian Capital Territory, New South Wales, South Australia

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Provider Details

ABN
57667078864
Organisation type
Company
NDIS registration
Registered
Accreditation
Accredited

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