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My Playground

Offering Specialist Support Coordination in Victoria for NDIS participants.

4.9 (7 reviews) Sole Trader ABN 70 557 790 526
NDIS Registered 1 service Serves Victoria 1 location
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About My Playground

Fraser Rise, Victoria

The Director of My Playground has over 30 years experience within the field. We are without a doubt very connected to our daily roles. We provide services for support coordination , psychosocial recovery coaching , community participation, transport, household tasks, respite just to name a few. We are fully accredited and approved with the Commissioner. We love what we do every day and will go out of our way to support others. We work with strong values which include humanity, relationships, respect and dignity.

We match participants to support workers as per participants choice and control. I am always only a phone call away to be of assistance. Specialist Support Coordination Level 3 Support Coordination Level 2 and Psychosocial Recovery coaching Australia Wide Community activities - social activities and recreational activities as per client choice Respite - care from a few hours each week, each day or overnight care this takes place in the participants own home Transport - medical appointments, shopping, social outings all cars fully insured.

Support at a glance

Delivery options

Online service · We come to you · You come to us

Age groups

All ages (0 to 60+)

Languages

English

Service area

Victoria

Services (1)

Supports listed by My Playground, including where and how each service is delivered.

Specialist Support Coordination

Our Specialist Support Coordination team are extremely dedicated and have a communication skills second to none. We endeavour to never let our participant wait for a response from us on their questions. s.

Location

Kellie

Wavell Parade, Fraser Rise VIC 3335

Reviews (7)

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Clickability Phone Review · 20 December 2021
4.0 Verified review

My experience with My Playground Disability has been pleasant. Kellies was able to help me to connect with my son’s planner and get a NDIS review plan don up rather quickly, knowing the capacity building budget is running low. Kellie is prompt to response to email and able to react quickly to send follow up emails to the NDIS for their response to the review needs. As a person, Kellie was also having soft skill, being companionate and understanding of family situation and able to extend her listening ears to us as carer. I would rate 4.5 star for Kellie service and will continue to work with her closely to monitor my son’s plan.

Response from My Playground

Hi Thank you for your lovely review. What I have noticed in your wording re my response times is what I set out to achieve each and every day. This is an integral part of being a support coordinator. I am pleased to be of assistance.

Clickability Phone Review · 20 December 2021
5.0 Verified review

My experiences with Kellie at My Playground Disability have all been fabulous. I find Kellie to be empathetic, friendly, kind, and always professional. Kellie helped me get through an extremely rough patch where my husband lost his job during lockdown. We weren't able to meet face to face, but Kellie was able to calm me down over the phone. As I am unable to work, this was a dire situation, and having Kellie to speak to made all the difference. We keep in touch on a regular basis, or more if needed. I know that I can ring Kellie any time for help, or just to chat. Kellie always has my back and best interests in mind.

Response from My Playground

Hi Thank you for your feedback. Feedback is very important to me as it shows me how I am going supporting you. I personally have your back and only endeavour to support improving your life to the fullest. I am grateful thank you.

Clickability Phone Review · 22 November 2021
5.0 Verified review

My sister is the NDIS particpant and I'm working with My PLayground on her behalf. The recovery coaching has been exceptional in supporting my sister. She's built a strong rapport where my sister feels safe and comfrotable to meet with Kellie and to trust Kellie. Kellie has oragsnise the OT and all thsoe people. But in a relationship suporting my sister, she's amazing. For me as the sister, to be able to trust somebody completely, to know she's got her best interests at heart. To know my sister isn't alone for months on end, now she has a person she trusts to have a coffee with and talk things through. It's building her confidence. My sister does not usually feel comfortable to have a support person, but she's really welcomed this enaggement. I feel meeting Kellie has helped her open. It's so good. On the times I've communicated with Kellie, she responds in a prompt and timely manner. She reviews the OT reports, and does all of that proefssionally. She's doing her job really well. But it's the ability to enagge at the relationship level with someone who has no friends or social life that means the absolute world. I could not have imagined how amazing this could have been. Because NDIS is so difficult to navigate. It has changed my sister's life! I would give them six stars.

Response from My Playground

Thank you so much for your feedback. We love supporting the recovery of people always have and always will. For us to be supporting the navigation of the NDIS and taking that pressure away is what we strive for daily so the participant can focus on their healing. Thank you so much for allowing me into your lives. Kellie

Cootzy wootzy · 19 October 2020
5.0 Verified review

I Found my playground through my case manager, it took about 2 weeks of meet and greets with kellie who organised me with a support worker that suits me best. My playground has helped me organise things from all aspects of my life like my apartment through to food and healthcare needs. My playground has also supported me in gathering all the equipment I need to live a healthy and productive lifestyle. Because of my playground I now look forward to Monday’s and Friday’s when I never used to. Highly recommend

Response from My Playground

Hi Cootzy Wootzy Thank you for the review. My Playground prides itself on exactly what you have described in your review. We want to change lives for the better and we have achieved it and will continue to achieve people goals. No question or task for us is too big or small. We are out there to provide the highest quality of care each and every time. We are honoured to be of help to you and always will be. Keep enjoying your Monday's and Fridays with us and the very special support worker who supports you.

bellasmum · 11 October 2020
5.0 Verified review

if you are thinking about signing up for support work with Kellie at my playground you are guaranteed to be looked after. she ensures that each individual that requires care is done so with the upmost respect, efficiency and dignity I have ever seen. participants are given the full ability to reach their goals and create spaces where they are comfortable and feel although they are living to their full potential regardless of the struggles they deal. I would absolutely recommend If you're looking for support work to look no further. cannot recommend Kellie or my playground enough. just a quick phone call with her will show you this!

Response from My Playground

Hi Bellasmum Thank you for an awesome review. We are honoured to help each and everyday. We feel blessed to be of service to you. The NDIS is based on clients goals and that's what we do help achieve goals. The saying states '' If you love what you do daily you never work a day in you life''! We love what we do so we never work . FEELING BLESSED. THANK YOU.

Helen jothiravi · 11 October 2020
5.0 Verified review

I would highly recommend my playground support services Kelly and her team are one of the most caring and understanding women I’ve met as a care coordinator of an SRS with one of her clients which is high demand needs level and the communication between Kellie and myself just outstanding she has such a warm welcoming attitude which I would like recommend the team not only they very flexible and always put the client first great communication and always will have ideas to improve there client needs Cant speak highly of there services

Response from My Playground

Thank you Helen for your lovely review. We are very client focussed so I am pleased to hear that you have found us this way as clients and families are our priority. As clients needs change this is where our flexibility must be evident. When I started this business I sat back and thought about the values we want to uphold and your review reflects this that we are attaining our goals. We hope this relationship continues always.

happyboy · 31 July 2020
5.0 Verified review

The staff at My Playground were nothing short of outstanding with the quality of care given to my son when he was in need of assistance. They showed understanding, empathy and a very warm and caring nature when carrying out their duties. My son spoke very highly of the quality of care he was provided with and would recommend them to anyone considering employing them.

Response from My Playground

Hello Happyboy Thank you for an excellent review. It is a pleasure to work with your family on a daily basis. We strive for excellence. We love our roles and feel privileged to be part of your son's life. We are here for you all each and everyday. Thank you once again its a complete privilege.

Contact Information

Phone

Service Areas

Victoria

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Provider Details

ABN
70 557 790 526
Organisation type
Sole Trader
NDIS registration
Registered

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