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Integral Care Management

Offering Support Work, Support Coordination, Specialist Support Coordination in New South Wales, Victoria for NDIS participants.

5.0 (2 reviews) Company ABN 98 666 986 714
Accredited 4 services Serves New South Wales, Victoria
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About Integral Care Management

New South Wales

🤝 Integral Care Management – Support That’s Personal, Practical & Proven At Integral Care Management , we’re not just another NDIS provider — we’re your partners in achieving real, lasting independence. Based in Melbourne’s West, we specialise in Support Coordination and Core Supports, offering ethical, participant-first care that’s built on trust, respect, and human connection. 🧭 Our Mission To walk alongside each participant in their NDIS journey, helping them understand their plan, make informed choices, and work towards meaningful goals — always with integrity and heart.

🌟 What We Offer 🤝 Support Coordination – expert navigation of NDIS plans, linking with the right services 🏠 Core Supports – assistance with personal care, daily living, social outings, appointments & more 💬 Face-to-Face Introductions – meet the business owner before any support is arranged 🔄 Continuity of Care – consistent staff and proactive follow-up 🚫 No Waitlists – we have staff ready to go! 💡 What Makes Us Different You’ll meet us directly, not just staff – because building trust matters.

We don’t make big claims – we let our actions speak for us. We're known in the community for going above and beyond, even outside funded hours. We focus on empowering people — not keeping them dependent. ✅ A Quiet Success Story One of our proudest moments? Supporting a Level 3 participant to gain full independence — to the point where she no longer required NDIS funding. With consistent, values-based support, we helped her build skills, confidence, and a sustainable future.

👨‍👩‍👧‍👦 Who We Support We work with participants of all ages and backgrounds. Whether you’re new to the NDIS or need more responsive, ethical support — we’re here to help. Our team is diverse, dedicated, and only includes people who genuinely care. 🔗 Creating Real Opportunities We use our strong local networks to open doors. Whether it’s linking you to therapists, job programs, or social groups, we create pathways to greater independence and a better quality of life.

📋 Fully Compliant & Audit-Ready We are committed to best practices and are currently completing our Stage 2 NDIS registration audit. We hold ourselves to the highest standards because you deserve nothing less.

Support at a glance

Delivery options

We come to you · You come to us

Age groups

All ages (0 to 60+)

Languages

Cantonese, Arabic, Vietnamese, English

Service area

New South Wales, Victoria

Services (4)

Supports listed by Integral Care Management, including where and how each service is delivered.

Support Work

Direct connect

We hand-pick our staff for their compassion, integrity, and dedication.

New South Wales · Victoria View all 15 regions Hide regions
We come to you
0-7 yrs8-16 yrs17-21 yrs22-59 yrs60+ yrs

Cantonese, Arabic, Vietnamese, English

Support Coordination

Direct connect

Support Coordination by experienced, hand-picked staff you can trust.

Specialist Support Coordination

Direct connect

Support Coordination by experienced, hand-picked staff you can trust.

Victoria View all 9 regions Hide regions
You come to usWe come to you
0-7 yrs8-16 yrs17-21 yrs22-59 yrs60+ yrs

Vietnamese, Arabic, English

Reviews (2)

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Tommy.tran3196 · 10 December 2025
5.0 Verified review

Integral Care Management have been incredible to work with. The team are supportive, responsive, and genuinely care about the wellbeing of their clients. Communication has always been clear and timely, and they consistently go above and beyond to make sure everything is handled smoothly. I’m grateful for their professionalism and highly recommend their services.

Response from Integral Care Management

Thank you for your review, much appreciated. We are doing our utmost to support whoever needed support in our community.

Bao · 4 December 2025
5.0 Verified review

I’m writing as the family member of someone receiving support from ICM (Integral Care Management), and I can’t speak highly enough of them. From day one they’ve treated my loved one with respect, compassion and professionalism. Their team always picks up the phone, communicates clearly, and genuinely cares about getting the support right. What I appreciate most is how they tailor everything to the person — they listen to what we need and deliver. I’ve seen first-hand how they go above and beyond when it matters. If you’re looking for an NDIS provider you can trust, ICM is top notch. Highly recommended.

Response from Integral Care Management

Thank you for your review, much appreciated. We are doing our utmost to support whoever needed support in our community.

Contact Information

Phone

Service Areas

New South Wales, Victoria

Provider Details

ABN
98 666 986 714
Organisation type
Company
Accreditation
Accredited

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