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MCT Care

Offering Support Work in Australian Capital Territory, New South Wales, Queensland for NDIS participants.

NDIS Registered 1 service Serves Australian Capital Territory, New South Wales, Queensland 1 location
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About MCT Care

Doonside, New South Wales

MCT Care is one of the leading NDIS providers which provides a variety of services in Australia. MCT Care is established to provide support and services to the people with disability. We are approved NDIS provider of Australia. We provide a range of services in your own home and in the community.

Support at a glance

Delivery options

We come to you

Age groups

8-16 yrs, 17-21 yrs, 22-59 yrs, 60+ yrs

Languages

English

Service area

Australian Capital Territory, New South Wales, Queensland

Services (1)

Supports listed by MCT Care, including where and how each service is delivered.

Support Work

Assist Personal Activities MCT Care assists Personal activities which relate to supporting and assistance with daily personal activities. It may range from regular personal skills to complex personal assistance, that with the help of our experienced an...

Australian Capital Territory · New South Wales · Queensland View all 15 regions Hide regions
We come to you
8-16 yrs17-21 yrs22-59 yrs60+ yrs

English

Location

MCT Care

45 Knox Rd, Doonside NSW 2767

info@mctcare.com.au

Reviews (16)

4.9
16 reviews
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Russel186 · 9 June 2020
5.0 Verified review

MCT care is the great choice. I found the staff are exceptional while speaking with them. They are very approachable, respectful and understanding. At the beginning I wasn’t so sure because I had not seen them before but once I spoke with them, they explained the process which is very easy and I haven’t felt the need to see them to get the job done. I would highly recommend them to anyone looking into plan managing their funds.

Sophie2 · 2 June 2020
4.0 Verified review

My son is very happy with the staff of MCT Care. The food they prepared is very good and the staff are very friendly too. I used MCT services for my son. They were welcoming every time we visited. They provided an art space for my son. They introduce us to all the rooms and the facilities in the house. I appreciate the contribution and my son also seems to enjoy every time whenever he stays there. I found plenty of spaces for my son to enjoy cooking. However, there is no much activity space outside the area but I understand a need for the parking spaces.

Response from MCT Care

Thank you for sharing your experience with us Sophie! Our team is very happy to hear that our service was of use to you and your son. We are glad that we were able to fulfil your son's needs. If you want to discuss any other needs, feel free to contact us.

MelitJade · 28 May 2020
5.0 Verified review

MCT care provides a great atmosphere that my son really enjoys. The carers are available onsite 24/7 and very passionate about the resident in helping any situation. I found them very helpful and I am very happy with their service.

Response from MCT Care

Thank you for your kind words! We are very happy to hear that our services were helpful and hope to continue working with you.

SimonH · 27 May 2020
5.0 Verified review

MCT care has been great advocates for our family. The staff were very lovely. Last year, we were able to plan a family holiday as we were planning since 2010. The staff helped us to find the correct accomodation and facilities that were disable friendly equipped with bed transfers shower facilities. They organised support worker helped throughout the trip and a real-life saver!

Response from MCT Care

Hi Simon! Thank you for sharing your experience with us. It means a great deal to hear that you are satisfied with our service and we are glad that we could help.

IsaacH · 26 May 2020
5.0 Verified review

MCT care commenced services five months ago for my brother with early-stage dementia. Support worker are fully aware of how to approach people with dementia. Staffs from the previous provider could not handle him as he was always aggressive toward them. Nowadays, he is calm without using any additional medication because of the right intervention from the management and support worker. Support workers are mature and knowledgeable.

Response from MCT Care

Thank you for sharing your experience with us, Isaac. Our team is very happy to hear that our services proved beneficial to and that there has been an improvement in your brother. We look forward to continuing our cooperation.

AndrewT · 25 May 2020
5.0 Verified review

MCT care is providing only genuine care. I thought the staff are like absolute real plan manager go above and beyond and really care about how my son is doing. They proactively contact us on a regular basis and answer all the questions that we have about my son’s NDIS plan. Highly recommend.

Response from MCT Care

Thank you for your time and kind words Andrew! Our team is very happy to hear that we could help you and your son. We look forward to continuing working with you.

jonathan.fold · 22 May 2020
5.0 Verified review

Traumatic experience of more than a decade of being father of disabled son, our family are having relief when Macarthur Community Total care (MCT care)'s staff started to provide service for my son with autism. Wonderful management and health professionals; registered nurse and Dr listened to us and made the difference on my son's life and our family's member. Great services!

Response from MCT Care

Thank you for sharing your experience with us, Jonathan. Our team is very happy to hear that our services were effective in addressing your and your son's needs. We hope to continue working with you for the foreseeable future.

abdul · 18 May 2020
5.0 Verified review

Something that i like the most is they have best customer service

Response from MCT Care

Thank you for your review Abdul! We are happy to hear that our customer service was helpful.

indira · 15 May 2020
4.0 Verified review

Great pay, may be on the top. approachable management, Participants and clients can get huge benefits from this company as they provide a lot of service and support to client as per their and family needs and goals.

Response from MCT Care

Thank you for your time and kind words Indira. The rest of the team is happy to hear that you enjoyed your time with us here at MCT care.

Henry · 12 May 2020
5.0 Verified review

Best support worker as I found. Because support worker from MCT Care made my son independent and able to work within one year via NDIS funding. As my understanding, they made a plan by discussing with me, updated as required and implement effectively. Management also excellent as they address small issues during the care and frequently contacted to us to make the choice effective.

Response from MCT Care

Thank you for sharing your experience with us Henry. At MCT care we strive to give the best service possible for our clients and that includes adjusting to thier every needs. We are glad to hear that our service met all your needs and hope to continue working with you.

Luke · 11 May 2020
5.0 Verified review

Best support worker as I found. Because support worker from MCT Care made my son independent and able to work within one year via NDIS funding. As my understanding, they made a plan by discussing with me, updated as required and implement effectively. Management also excellent as they address small issues during the care and frequently contacted to us to make the choice effective.

Response from MCT Care

We appreciate your positive response and thank you for sharing your experience with us. Here at MCT care we are about providing the confidence and independence to our participants and value their specific needs greatly. We are happy to hear that our service met your needs. We look forward to continuing to work with you. Thank you for your time.

steve90 · 7 May 2020
5.0 Verified review

Wonderful support coordinator. Implementing my NDIS plan as per my choice. I was struggling to manage my fund as it was self managed last year. Thank you LAC to referring a very knowledgeable, calm, patient person to listen to my wishes. Very genuine care.

Response from MCT Care

Thank you for sharing your experience with us Steve, At MCT care we strive to provide our participants with services that are accommodating to their needs. We are glad to hear that your needs and wishes were heard. We look forward to continuing to work with you.

Toya · 27 April 2020
5.0 Verified review

As an employee we can learn lots with this company. had a lot of good days , had fun with the clients , did activities with them. management is extremely cautious about providing support for employee to achieve the clients goal.

Response from MCT Care

Thank you for your time for the feedback. Great to know, your positive experience with MCT care.

Sudip · 23 April 2020
5.0 Verified review

Overall good service

Response from MCT Care

Dear Sudip, Thank you for the feedback. Appreciate it. It would be great if you elaborate on your experiences with MCT Care. Thank you once again.

Tim1 · 22 April 2020
5.0 Verified review

Wonderful and very trained workers. My son is diagnosed with Autism. Now he is 15. He was giving me very hard time. Staff from MCT Care motivated him to learn and behave well. Now, he is managing most of the thing himself, almost independent, planning and interventions are excellent.. They know what they are doing. Much appreciated to MCT Care & team.

Response from MCT Care

Hi Tim, Thank you for your time for the feedback. Great to hear, your son is achieving a goal due to service from MCT Care. it is because of effective communication, plan and implementation from both parties. Hopefully, it will remain same progressive in future. Thank You once again.

Aasyush · 21 April 2020
5.0 Verified review

Working in the management: very well managed, co-operative, always encouraged for the skill development. But very strict on duty and providing service to the clients. Though it is stressful, it is helping me to work with minimal error and careful execution of the required tasks. Heard very positive feedback from the clients and their family members. Very busy with arranging educations to staff members and documentation. However, I like MCT care for the skill development and continuous professional development.

Response from MCT Care

Dear Aasyush, Thank you for the feedback. Sorry to hear your bad experience with us, but good to hear which make you more careful which is very positive. Thank you for your time.

Contact Information

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Service Areas

Australian Capital Territory, New South Wales, Queensland

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