Kera’s Plan Management is an NDIS Registered Plan Management Provider. As a Plan management provider, we will assist participants in managing their NDIS plan funds and can purchase supports on behalf of participants from either registered or unregistered providers. As a plan manager, we will receive funds from the NDIA and disburse funds on behalf of a participant to providers for services received by the participant. What is Plan managed funding?
Plan managed funding is when a participant chooses to use a plan management provider who will assist a participant in managing their NDIS plan funds. Plan management providers can purchase supports on behalf of participants from either registered or unregistered providers. A plan manager will receive funds from the NDIA and disburse funds on behalf of a participant to providers of other services received. Plan management can support participants by: • Managing and monitoring a participant’s budget.
• Managing a participant’s NDIS claims and disbursing funds to providers for services delivered. • Providing regular statements to a participant to show the financial status of their plan including prompt notification of over or under utilisation. • Offering increased choice and control to a participant over plan implementation and utilisation through additional plan financial assistance. Participants can also receive advice from plan management providers about how to best utilise their NDIS plan funding which can assist in building a participant’s financial capacity and knowledge.
Kera’s Plan Management Services Service Establishment Responsibilities • Discussion about a participant’s supports and goals as stated in the NDIS plan. • Provide information about respective responsibilities to ensure supports obtained are aligned with a participant’s NDIS plan. • Provide confirmation there is sufficient NDIS funding in a participant’s plan for supports. • Agree on a preferred method of invoicing and/or how receipts for reimbursement are exchanged.
• Obtain a participant’s preferences regarding visibility over provider invoices sent to a plan manager • Walkthrough a plan manager’s process for receiving and managing invoices. • Outline the responsibilities of a participant and plan management provider for ongoing monitoring and management of the plan budget. • Provide information about established dispute resolution processes. Ongoing Service Responsibilities • Managing and monitoring a participant’s budget in accordance with applicable service agreements for the duration of the NDIS plan.
• Managing the NDIS claims and disbursing funds to providers for delivered services promptly. • Ensuring funds are being spent in accordance with the plan and in line with expected NDIS plan spend. • Maintaining records for a participant and producing regular (at least monthly) statements showing the financial status of a participant’s plan. • Provide information showing the financial status of a participant’s plan. This could include electronically generated statements and access to online dashboards.
• Provide an end date for processing invoices. • Provide a statement when a participant chooses to switch plan management providers and/or at plan review. This could include electronically generated statements and access to online dashboards. • Providing access to a wider range of service providers, including non-registered providers, while ensuring compliance with the price limits contained within the NDIS Price Guide – as required.