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Independent Support Management (ISM)

Offering Plan Management in Australian Capital Territory, New South Wales, Northern Territory for NDIS participants.

4.9 (10 reviews) Company ABN 53 618 924 271
NDIS Registered 1 service Serves 8 states 1 location
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About Independent Support Management (ISM)

Rockhampton City, Queensland

Independent Support Management (ISM) 🚀 – Your NDIS Plan Management & Therapy Hub! At ISM, we’re passionate about empowering NDIS participants with expert plan management and comprehensive therapy services – all under one roof! 🎯 Our mission is to simplify your NDIS journey, ensuring you have the freedom, choice, and support to achieve your goals with confidence. 🌟 What We Do Best NDIS Plan Management – Simplified & Stress-Free! ✅ Fast Invoice Payments – Suppliers get paid quickly, reducing wait times!

⏳ ✅ Real-Time Budget Tracking – Stay in control with MyDashboard, our easy-to-use app. 📊 ✅ Approval Power – You approve invoices before processing for peace of mind. ✨ ✅ 24/7 Support – Our friendly team is always here to assist! ☎️ Multidisciplinary Therapy Centre – Holistic & Tailored Support 🎯 Psychology & Professional Counselling – Mental health support for all needs. 🗣 Speech Pathology – Helping participants improve communication skills.

🖐 Occupational Therapy – Supporting independence in everyday activities. 💪 Physiotherapy – Enhancing mobility and overall physical well-being. 📋 Assessments & Reports – Expert evaluations to guide NDIS plans. 🚀 What Makes ISM Different? 🌍 Personalised, Local, & Accessible – No matter where you are in Australia, we’re here for you. 💡 Independent & Unbiased – We focus only on your needs, with no corporate ties. 📅 Flexible & Participant-Centric – We adapt to your lifestyle and goals, giving you control.

📈 Innovative Tech Solutions – MyDashboard makes managing your plan effortless! 🔗 Strong Industry Connections – We work with trusted providers to get the best outcomes. 💪 Success Stories 🔹 A participant struggling with therapy coordination now enjoys seamless access to multiple therapists in one place—saving time and effort! 🔹 A family overwhelmed with invoices now approves and tracks payments in seconds with MyDashboard! 🔹 A client with complex needs received a customised therapy and budgeting plan, resulting in greater independence and confidence.

📢 Ready to Take Control of Your NDIS Plan? 📞 Call us at [phone hidden] to book an appointment or ask a question! 📲 Sign up today and experience stress-free plan management & therapy support! ISM – Empowering You to Live Your Best Life.

Support at a glance

Delivery options

Group · Online service · We come to you · You come to us

Age groups

All ages (0 to 60+)

Languages

Hindi, English

Service area

Australian Capital Territory, New South Wales, Northern Territory, Queensland, South Australia, Tasmania, Victoria, Western Australia

Services (1)

Supports listed by Independent Support Management (ISM), including where and how each service is delivered.

Plan Management

ISM’s plan managers provide the freedom that comes with choice and control, guidance, expertise and unbiased support that you need to effectively navigate your NDIS plan management.

Australian Capital Territory · New South Wales · Northern Territory · Queensland · South Australia · Tasmania · Victoria · Western Australia View all 88 regions Hide regions

Australian Capital Territory — Capital Territory

New South WalesCapital Region, Central Coast, Central West, Coffs Harbour - Grafton, Far West And Orana, Hunter Valley Exc Newcastle, Illawarra, Mid North Coast, Murray, New England And North West, Newcastle And Lake Macquarie, Richmond - Tweed, Riverina, Southern Highlands And Shoalhaven, Sydney - Baulkham Hills And Hawkesbury, Sydney - Blacktown, Sydney - City And Inner South, Sydney - Eastern Suburbs, Sydney - Inner South West, Sydney - Inner West, Sydney - North Sydney And Hornsby, Sydney - Northern Beaches, Sydney - Outer South West, Sydney - Outer West And Blue Mountains, Sydney - Parramatta, Sydney - Ryde, Sydney - South West, Sydney - Sutherland

Northern TerritoryDarwin, Northern Territory - Outback

QueenslandBrisbane - East, Brisbane - North, Brisbane - South, Brisbane - West, Brisbane Inner City, Cairns, Central Queensland, Darling Downs - Maranoa, Gold Coast, Ipswich, Logan - Beaudesert, Mackay - Isaac - Whitsunday, Moreton Bay - North, Moreton Bay - South, Queensland - Outback, Sunshine Coast, Toowoomba, Townsville, Wide Bay

South AustraliaAdelaide - Central And Hills, Adelaide - North, Adelaide - South, Adelaide - West, Barossa - Yorke - Mid North, South Australia - Outback, South Australia - South East

TasmaniaHobart, Launceston and North East, South East, West and North West

VictoriaBallarat, Bendigo, Geelong, Hume, Latrobe - Gippsland, Melbourne - Inner, Melbourne - Inner East, Melbourne - Inner South, Melbourne - North East, Melbourne - North West, Melbourne - Outer East, Melbourne - South East, Melbourne - West, Mornington Peninsula, North West, Shepparton, Warrnambool And South West

Western AustraliaBunbury, Mandurah, Perth - Inner, Perth - North East, Perth - North West, Perth - South East, Perth - South West, Western Australia - Outback (North), Western Australia - Outback (South), Western Australia - Wheat Belt

You come to usWe come to youOnline serviceGroup
0-7 yrs8-16 yrs17-21 yrs22-59 yrs60+ yrs

Hindi, English

Location

ISM - HQ

141 East St, Rockhampton City QLD 4700

support@ndism.com.au

Reviews (10)

4.9
10 reviews
5
9
4
1
3
0
2
0
1
0
kate · 21 May 2025
5.0 Verified review

I am thankful for the help managing my child's plan. Team is easy to contact and always find the write person to help with my enquiries.

harveykaren137 · 19 May 2025
5.0 Verified review

Lovely staff very friendly

Sarafmaneshelham · 19 May 2025
5.0 Verified review

I am very happy with my plan manger as they are very supportive, committed and do thru job very compassionately with high understanding Thanks plan Managment team for your service

fee_w · 19 May 2025
5.0 Verified review

Long time customer, can't fault the plan management service.

PwinvisibleD · 19 May 2025
5.0 Verified review

Lovely staff who listen and go out of their way to help.

meganf · 19 May 2025
5.0 Verified review

Helpful, efficient and simple to use.

Brizzy_boo · 19 May 2025
4.0 Verified review

My kids been though ism for 5yrs + nd Neva had problems with them. Very friendly nd supports are the best

stephanie_butcher711 · 19 May 2025
5.0 Verified review

ISM have always been professional and supports have always been paid on time. Very easy to understand and helpful.

vashtiscott · 19 May 2025
5.0 Verified review

I am seeing changes in my child’s speech and behaviours already since seeing ISM. Everyone is always lovely to talk to and helpful. Everything was relatively easy once ndis came through, everyone was super helpful navigating it all.

sahlou · 19 May 2025
5.0 Verified review

Extremely helpful knowledgeable friendly efficient, reliable. Hassle free plan management. Highly recommend

Contact Information

Phone

Service Areas

Australian Capital Territory, New South Wales, Northern Territory, Queensland, South Australia, Tasmania, Victoria, Western Australia

Follow Independent Support Management (ISM)

Provider Details

ABN
53 618 924 271
Organisation type
Company
NDIS registration
Registered

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