Independent Disability Services

Great company to work with! The staff at IDS are extremely organized and provide excellent care to their clients. It has been a pleasure working with everyone at the IDS team. - H1 Healthcare

My interactions with Independent Disability Services have so far always been positive. I have been in touch with the General Manager and one of their Support Coordinators and find them to be responsive, caring and truly committed to improving clients' journeys. They are able to focus on both the client perspective (with an individualised approach) and the employee wellbeing perspective (which actually really improves the client experience - if only all organisations realised this!). Would be happy to recommend.

Amazing support service. Highly recommended AA++

Staff at this service are very good they listen to what the customer wants and act on it quickly and efficiently they ask the right and sensible questions and if difficulty they just don't leave it and hope it goes away. Staff always answer the telephone promptly and respond to e-mail within hours of it being sent. This company has at times gone above and beyond their duty to get things done. The respect other family members who have disabled family members and work with them to get things fixed. My client has had a very very bad deal from the NDIS and this company has worked very hard to get further things for their client. I could not recommend a better company to deal with

At the moment, I'm getting help with day to day thing from them like shopping. IDS have been extremely helpful in navigating issues with the NDIS. It was very difficult trying to find someone who matched me. IDS have been marvellous in that respect. For example, one younger guy who I had worked with previously, he approached things a bit more like a primary school teacher which didn't work for me. I asked IDS for someone else who was a better fit and they helped me with that. The lady who supports me now is fantastic – she treats me really well, gives good advise and doesn't treat me like a teenager. She talks with me not at me. So far, their overall approach has been pretty amazing. They have always tried to work with me and always try to match me with people. The most wonderful thing is that the conversations we have don't pre-suppose that I'm incompetent.