Haven and Mercy Care’s services include: • Assistance with Household Tasks - such as meal preparation and delivery, house or yard maintenance, cleaning and laundry. • Assistance with Daily Personal Activities - to enable people to live as autonomously as possible – such as personal hygiene, dressing, medication assistance; financial Management, communication skills and lifestyle mentoring. • Assistance with Daily Personal Activities (High-Intensity) - to enable people with more complex needs to live as autonomously as possible - supports are provided by personnel with additional experience/qualification.
• Assistance with Daily Tasks in a Group or Shared Living arrangements to help individuals to live as autonomously as possible. • Assistance with Life Stage Transitions - including mentoring, peer support, individual skill development, and decision making to support people to make transitions on their terms and in a way that meets their goals and aspirations. • Assistance with Travel and Transport - provision of travel arrangements and support for people to access essential services.
, sport, exercise/fitness). • Assistive Products for Household Tasks - provision of products that assist people with domestic tasks in the home, such as cooking, cleaning, washing and general maintenance. • Assistive Products for Personal Care and Safety - provision of products designed to maximise an individual’s care and personal safety, such as beds and pressure mattresses, bathroom equipment, continence needs and specialised clothing. • Community Nursing Care - this includes providing specialist care in the home for those who require a higher level of care and attention.
• Communication and Information Equipment - provision of products to assist people in accessing written or spoken communication through electronic means, as well as to access alternative forms of communication. • Development of Daily Living and Life Skills - including developmental-focused activities and training to enhance the person’s ability to live as independent an everyday life as possible. • Interpreting and Translating - assisting people so that they are able to communicate independently when engaging in essential personal, social or community activities where mainstream translation services are not available.
• Participation in the Community - including supported shopping, medical appointments, sporting and recreational events, social activities, visiting or making new friends, travel and transport and building confidence and social skills. • Specialised Positive Behaviour Support - including assessment, development of a plan aiming to limit the likelihood of behaviours of concern developing or increasing. • Support Coordination - time-limited support that focuses on addressing barriers and reducing complexity in the support environment while assisting the person in connecting with supports and building capacity and resilience.