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Enhanced Lifestyles Inc

Offering Support Work in South Australia for NDIS participants.

4.0 (7 reviews) ABN 97 693 974 414
NDIS Registered 1 service Serves South Australia 3 locations
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About Enhanced Lifestyles Inc

Hindmarsh, South Australia

Over thirty years ago, a group of people living with disability realised that no one was better equipped to choose the kind of support they needed than themselves. Honing their knowledge and skills, together they became architects and builders of their own individualised disability services. Today, Enhanced Lifestyles remains a member-governed not-for-profit, our Board is comprised of people who use our services. By designing support services based on lived experience, we deliver the services people want to live life the way they choose. We provide services to NDIS participants of all ages in Metropolitan Adelaide as well as Riverland and the Limestone Coast.

Support at a glance

Delivery options

We come to you

Age groups

17-21 yrs, 22-59 yrs, 60+ yrs

Languages

English

Service area

South Australia

Services (1)

Supports listed by Enhanced Lifestyles Inc, including where and how each service is delivered.

Locations (3)

Enhanced Lifestyles - Adelaide

215 Port Rd, Hindmarsh SA 5007

hello@el.org.au

Enhanced Lifestyles - Limestone Coast

1/15 Sturt St, Mount Gambier SA 5290

lc@el.org.au

Enhanced Lifestyles - Riverland

20 Kay Ave, Berri SA 5343

riverland@el.org.au

Reviews (7)

4.0
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JeanMathew · 13 July 2018
5.0 Verified review

I am learning who I am again thanks to Enhanced Lifestyles. My life has a new zest which I hope to share with those I come in contact with. I feel like a flower with my pretty petals opening to a bright sunshine and a start to a new future. Thanks Enhanced Lifestyles for encouraging me. I am off and running! I feel like I am in a dream!

DM · 5 July 2018
5.0 Verified review

Enhanced Lifestyles is a very professionally run organization that have Fantastic people working for them. From Administration to Carers. I've found they provide excellent support in the area of my personal well being. They're Positive and want the best for the clients. Though it's not a large issue for myself they provide services at exceptional prices. I cannot see myself leaving "enhanced lifestyles". Enhanced Lifestyles are different in a positive way to every other agency I've ever been with.

Response from Enhanced Lifestyles Inc

Hi DM, Thank you for your positive feedback about our services! We value and appreciate you taking the time to tell us about your positive experiences with Enhanced Lifestyles. I am glad you feel we are different in a positive way to other agencies! We try our best to ensure we support our customers through our tailored service model and are glad this suits your needs. We look forward to you remaining with Enhanced Lifestyles for many years to come. Once again, thank you for taking the time to provide a review. Kind Regards, Emma Moss Communications and Engagement Officer

AuspiciousCouncil · 3 July 2018
5.0 Verified review

I think that Enhanced Lifestyles is a fantastic company and fantastic service. They provide services like in-home support and gardening and for me personally they provide home support. They help me go shopping and also assist me to get out to the things I do in the community. You have your own tailored service, matched to your needs, and can organise the rosters yourself and manage the support the way you want it. You're not told when to get up or not, YOU get to make decisions about it. If I'm not feeling the best, I can say to them I need more support and they'll arrange it for me. My workers are fantastic – a lot of them are more than just workers to me – we all work as a team and they're all great at getting back to me quickly – which is awesome as I manage my own service with my workers. No matter what, the agency grows with you as a person, and is there for me 100% of the time.

Response from Enhanced Lifestyles Inc

Hi Auspicious Council, Thank you for your positive feedback about our services! We value and appreciate you taking the time to tell us about your positive experiences with Enhanced Lifestyles. I am thrilled you are so happy with the quality and flexibility of our services. We always aim to provide a quality service to our customers which is flexible and directed by each individual customer. I am so pleased that our service model works so well for you. Once again, thank you for taking the time to provide a review. Kind Regards, Emma Moss Communications and Engagement Officer

Ben · 21 June 2018
4.0 Verified review

All the carers work really hard – very happy with their work ethic. They have done a brilliant job providing reliable carers in the regional areas – this is the main reason why we choose to use them.

Response from Enhanced Lifestyles Inc

Hi Ben, Thank you for your positive feedback about our services! We value and appreciate you taking the time to tell us about your positive experiences with Enhanced Lifestyles. Finding regional workers can be challenging at times so I am pleased that we have been able to meet your needs and provide you with Lifestyle Attendants who suit you. Once again, thank you for taking the time to provide a review. Kind Regards, Emma Moss Communications and Engagement Officer

LacyMay · 29 May 2018
5.0 Verified review

I've been a client since the beginning of this service. I've got carers quite often. I run my own service, and my own life, and can talk to my carers, change times, arrange to go away, and change what I want to do and decide when I want to do it. I'm not grouped in with others, and not 'third on the list' to go to bed – I can organise when I want to do things directly with my team. The office are great to me, they're fantastic, if none of my team can cover shifts, the office will help me with that. They're courteous and polite, and will help out when I need it (not just shifts). I'm really happy with the service.

Response from Enhanced Lifestyles Inc

Hi LacyMay, Thank you for your positive feedback about our services! We value and appreciate you taking the time to tell us about your positive experiences with Enhanced Lifestyles. As a long-term customer of Enhanced Lifestyles, we greatly appreciate your positive feedback and glad to hear that you continue enjoy high quality services. I am glad that our individual tailored service model suits you and you feel supported by the office. Once again, thank you for taking the time to provide a review. Kind Regards, Emma Moss Communications and Engagement Officer

ContiguousCarer · 18 May 2018
3.0 Verified review

We're in an area where some attendant care services couldn't come to us. Enhanced Lifestyles was suggested to us. The process to employ someone was really tricky, and so we were left without support for a while. Once we got someone all communication had to go though the head office, just for us to talk to the worker, which made things harder. We wanted someone who could help us around the house, and didn't really need personal care, which I think made finding someone more difficult. We have someone now who's going alright though.

Response from Enhanced Lifestyles Inc

Hi ContiguousCarer, Thank you for providing your feedback about our service. We appreciate you taking the time to do this as without constructive feedback, we cannot improve our organisation. I apologise that the speed of recruiting someone suitable to provide your services was not speedy enough. Unfortunately, there are systemic issues in the attendant care industry around recruitment, especially in non-Metropolitan areas which we are trying really hard to solve but is a work in progress. I am glad that you now have someone suitable, however if we can of any further assistance to you, please contact our Quality and Services Manager Ashleigh Davis on 8340 2000 as she would be more than happy to assist you with any of your needs. Kind Regards, Jodi McKay Marketing and Communications Manager

HollyGolightly · 16 May 2018
1.0 Verified review

They arranged for someone to come and support the person I care for, and they got the times wrong twice. The communication between us, the organisation and the support worker wasn't working. We decided to go with another service, but then I couldn't get removed from their email lists.

Response from Enhanced Lifestyles Inc

Hi HollyGolightly, Thank you for providing your feedback about our service. We appreciate you taking the time to do this as without constructive feedback, we cannot improve our organisation. I apologise that the initial services we provided were not up to our usual standards and that you experienced these issues. I will pass on your comments on to our Service Delivery Team to ensure they understand the importance of effective communication. Meanwhile if we can do anything to assist you in the future, please contact our Quality and Services Manager Ashleigh Davis on 8340 2000. Kind Regards, Jodi McKay Marketing and Communications Manager

Contact Information

Phone

Website

el.org.au

Service Areas

South Australia

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Provider Details

ABN
97 693 974 414
NDIS registration
Registered

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