Complex Connect is a Victorian provider of specialist disability supports for people with complex needs, working alongside participants, their families and support teams. Its registered NDIS services include positive behaviour support, coordination of supports, specialist support coordination, psychosocial recovery coaching and PERMAH-informed one-to-one support work. The practice is based in Frankston and provides face-to-face support across the Melbourne metropolitan area, with telehealth reaching people elsewhere in the country.
Work covers functional behaviour assessments, behaviour support plan development, reducing restrictive practices, and coordination with hospitals, mental health, housing and justice services. The organisation is led by directors Wayne and Danielle Fernandez, whose backgrounds span disability services, psychology and legal practice.
