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Calming Waves Support Services

Offering Employment Services, Respite Accommodation, Support Work in Victoria for NDIS participants.

4.3 (6 reviews) Company ABN 80 660 476 193
NDIS Registered Accredited 5 services Serves Victoria 1 location
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About Calming Waves Support Services

Pakenham, Victoria

We are a family owned and operated company who specialises in end of life and high intensity support. Our team are trained and experienced in PEG feeding, Administering Medication, Safe Hoist transfers and all aspects of personal care. We also have care teams dedicated to people living with, but limited to, Autsim, Intellectual disabilities, ABI's.

Support at a glance

Delivery options

Group · Online service · Telehealth · We come to you · You come to us

Age groups

All ages (0 to 60+)

Languages

English

Service area

Victoria

Specialisations

Disability types this provider specialises in supporting. Counts show community endorsements.

Acquired Brain Injury Autism Intellectual Disability 1 Psychosocial Disability

Services (5)

Supports listed by Calming Waves Support Services, including where and how each service is delivered.

Respite Accommodation

Direct connect

At CWSS we know that everyone deserves a break!

Location

Calming Waves Support Services

5 Fairway Ct, Pakenham VIC 3810

admin@cwss.com.au

Reviews (6)

4.3
6 reviews
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Beau R · 10 June 2026
5.0 Verified review

I have had a wonderful experience with CWSS. The staff are caring, professional, and always treat me with respect. They take the time to understand my needs and support me in achieving my goals. I feel valued, listened to, and supported every step of the way. I highly recommend CWSS to anyone looking for reliable and compassionate support services.

grace · 10 June 2026
5.0 Verified review

Calming Waves has been amazing to work with. The staff are caring, approachable, and always willing to go the extra mile. They make participants feel included, supported, and encouraged to achieve their goals. We highly recommend Calming Waves to anyone looking for quality support services.

Sarah Thompson · 10 June 2026
5.0 Verified review

Calming Waves Support Services has been an absolute game changer for our family. From the very first interaction, the team demonstrated genuine care, professionalism, and a commitment to putting participants first. What sets Calming Waves apart is their person-centred approach. They take the time to understand individual goals, interests, and support needs, ensuring that every participant feels valued, respected, and empowered. Communication is always prompt and transparent, and the staff consistently go above and beyond to create meaningful opportunities for growth, independence, and community participation. The support workers are compassionate, reliable, and truly invested in achieving positive outcomes. Whether it's building life skills, accessing the community, or simply providing encouragement and consistency, the team delivers exceptional support with kindness and professionalism. It's refreshing to work with a provider that genuinely prioritises quality of care over quantity of services. The dedication of the management team and staff is evident in everything they do. I would highly recommend Calming Waves Support Services to anyone looking for an NDIS provider that is caring, responsive, and committed to making a real difference in people's lives.

brookemccoull · 13 October 2025
5.0 Verified review

Danielle has such an amazing knowledge of disability and what services are accessible, having both personal and professional experience. She created CWSS to advocate for both children and adults and ensure there is a place that supports people of all abilities to be their best selves, reach their full potential and have a network that is both inclusive and empowering. Her team of support workers bring compassion, empathy and a genuine passion to help people, whilst the Home Away From Home is such a lovely environment where everyone is welcome to come together and enjoy a range of fun experiences and programs all designed to help participants achieve their goals. CWSS continues to grow and expand what they offer, and I love seeing Danielle and the teams passion bring so many wonderful ideas and supports to life. Would highly recommend if you are looking for something a little different that goes above and beyond your expectations!

Diana Martin · 11 June 2025
1.0 Verified review

My son was given an overnight stay at Calming Waves, but they talked him into staying 3 nights and were not transparent about the costs. He left after one one night but they still charged an exorbitant amount for 3 nights, which left him without funding for his others supports. Management would not speak to the family about this and showed little empathy for the situation. I would not recommend this service.

Response from Calming Waves Support Services

Hi Diana, We’re really sorry to hear that you feel unhappy with your son’s experience — that’s never what we want for any of our participants or their families. Your son’s stay was organised through his Support Coordinator, who reached out to us because he was feeling isolated and down around his birthday. Together with the Coordinator, we discussed the plan, explained the costs clearly, and completed a signed Service Agreement before his stay began. We completely understand that as a parent, you want to be involved in these decisions. However, please note that unless we have explicit consent from the participant, we’re unable to discuss personal or financial details with family members. For this reason, we stayed in close communication with the Support Coordinator, who confirmed that everything had been managed appropriately. After you contacted us regarding your son’s funds, we also offered to provide some complimentary support sessions to ensure he wasn’t left isolated while things were being resolved. Unfortunately, this offer wasn’t taken up, but it was important to us that he knew support was available if he needed it. We truly care about the wellbeing of every person we support and are sorry that this situation has caused frustration. We’re always happy to discuss concerns directly with the participant or their authorised representative — however, without consent, we’re unable to discuss personal matters further.

EmmaOnside · 27 September 2023
5.0 Verified review

As a support coordinator, it is vital to have a wide range of amazing supports at your finger tips. I have engaged CWS services many times, and could not be happier with the support that has been provided. Management are responsive and well organised, support workers are also very knowledgeable and caring. I get many compliments from their clients about how life changing their support is. 10/10 CWS, keep doing what you do!

Response from Calming Waves Support Services

Thank you Emma. It has been an absolute pleasure to work along side you and your team.

Contact Information

Phone

Service Areas

Victoria

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Provider Details

ABN
80 660 476 193
Organisation type
Company
NDIS registration
Registered
Accreditation
Accredited

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