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Pathway People

Offering Support Work in Victoria for NDIS participants.

5.0 (17 reviews) Company ABN 55 299 139 179
1 service Serves Victoria 1 location
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About Pathway People

Melbourne, Victoria

Looking for support workers? Tailored gallery of support worker profiles within 2 days. Meet and greet with selected social workers within just 5 days. au Tailored gallery of support worker profiles within 2 days for you to choose from Free meet and greet scheduled within 5 days Services offered 1. Community participants 2. Daily Assistance and personal care 3. Capacity Building Support 4. Transport Want to know more about Pathway People?

Hello, I'm Kale, with over a decade of experience spanning key roles within the disability support sector. My enduring motivation has always been the same: to provide the best possible support to participants. Career Insights: As a Social Worker: I learned the importance of direct, compassionate interaction in meeting the emotional and physical needs of participants. As a Social Coordinator: I discovered how crucial organizational and planning skills are to ensuring participants receive timely and effective care.

As a Local Area Coordinator (LAC): I understood the complexities of navigating the NDIS and the impact of strategic resource allocation on participant outcomes. As a Provider: I recognized the need for a robust support system for caregivers to enhance the quality and consistency of care provided. These experiences highlighted systemic gaps and inspired me to establish Pathway People, leveraging my insights to enhance care coordination and delivery.

Values and Mission: Empowerment Through Teamwork: At Pathway People, we empower our staff and coordinators by aligning their competencies with the needs of participants. We facilitate robust partnerships that enhance the capabilities of NDIS workers, enabling them to provide exceptional care. Transparency and Respect: My vision has always been to foster a transparent and respectful system where all stakeholders feel valued and informed. We strive for clarity in our communications, ensuring that families, participants, and workers are always in the loop and confident in the care they receive or provide.

Join us as we continue to navigate this path, striving always to improve, adapt, and most importantly, provide the best support possible to participants. Pathway People support workers are trained and experienced in psychosocial, intellectual disabilities, and aquired brain injury among others, as well as physical disabilities with personal needs care.

Support at a glance

Delivery options

Group · We come to you

Age groups

All ages (0 to 60+)

Languages

English

Service area

Victoria

Services (1)

Supports listed by Pathway People, including where and how each service is delivered.

Support Work

Provider of Support Workers specializing in Community Access and Daily Needs

Location

Pathway People

470 St Kilda Rd, Melbourne VIC 3004

kale@pathwaypeople.com.au

Reviews (17)

5.0
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Izza05 · 1 January 2024
5.0 Verified review

Thank you for the help assisting our brother, the staff at Pathway People have been caring in their connections and time spent with Daniel. Happy working with you all!

Response from Pathway People

Hi Izza! So glad to hear Daniel has benefited from the supports.

Anonymous · 1 January 2024
5.0 Verified review

They are reliable. They can be contacted easily, and do not change staff around constantly.

Response from Pathway People

Thankyou, we appreciate your feedback.

Jayden_why_at · 17 December 2023
5.0 Verified review

Since July 2023, I've been a part of Pathway People's mental health support system. The team offer practical help that genuinely improves people's wellbeing.

Response from Pathway People

Thankyou Jayden, we appreciate the amazing support work you have provided over the last few years.

NotHenry · 17 December 2023
5.0 Verified review

Offered a free meet and greet, and do not charge for KMs driven to and from the client. Better compared to other providers. Keep it up!

Response from Pathway People

Thankyou for the feedback!

Zara_stun · 17 December 2023
5.0 Verified review

Thankyou to my support worker Julia :)

Response from Pathway People

Thankyou Zara :) Julia is very happy supporting alongside you.

Ava B. · 15 June 2023
5.0 Verified review

Good organisation, helpful and easy to contact

Response from Pathway People

Thankyou Ava, we hope to continue working alongside you on your journey.

Josephine T. · 15 June 2023
5.0 Verified review

AdaptCare has been a lifesaver as a full-time caregiver. They provide invaluable support for my family member. They match caregivers based on personality and skills which we had some trouble with before.

Response from Pathway People

Thankyou Josephine, we have really enjoyed our time working alongside you and your family, we appreciate your feedback!

Jake Robertson · 15 June 2023
5.0 Verified review

Thank you to the amazing team at AdaptCare!

Response from Pathway People

Thankyou Jake! Appreciate the support.

ChelseaQuin · 27 February 2023
5.0 Verified review

I’m happy I found them! AdaptCare provides me with community access, the lady I work with smiles and boosts my mood daily. We go out for the day twice per week, drink coffee together, and cook together also -she is a good cook and willing to learn to cook what I like.

Response from Pathway People

Thankyou Chelsea, glad you are able to enjoy your days with our support worker! Your feedback is much appreciated.

AlexaCameron · 13 February 2023
5.0 Verified review

I have only been with them for 3 months , but their communication so far has been great. Always answer the phone when you ring. Compared to other previous providers I really like them and there have been clear benefits.

Response from Pathway People

Great to hear your feedback Alex, we've enjoyed working alongside you and hope to continue helping however we can.

BodhiAnderson · 27 January 2023
5.0 Verified review

It’s been wonderful working with AdaptCare team . I do feel their caring really come from heart not just running a business. They are sincere and genuinely reliable. Really involved themselves into our family to understand. Will definitely give 5 stars and absolutely continue working with them.

Response from Pathway People

Thankyou Andy! Really appreciate your feedback and looking forward to kicking more goals with you in the future.

Olieee · 10 January 2023
5.0 Verified review

I use AdaptCare services and I have had no negative experiences at all . They found someone that's very appropriate for how I live day-to-day, that doesn't mind my opinions and my personality. The one time I called about something, Kale fixed the issue straightaway so no problems with management.

Response from Pathway People

Hi Oliee, great to hear you are achieving so many goals, glad we are able to bring that support you need. Thankyou for your review!

MightyKai · 10 January 2023
5.0 Verified review

I'm a support worker for two years, and working for AdaptCare, I have had an interview with any potential clients before we match, and I've always met and found common ground with the clients I have worked with permanently. They let the clients know if I'm meeting someone if I'm covering someone else's shift. I've never experienced any problems.

Response from Pathway People

Thanks Kai! Everyone you have helped has had great feedback on your support.

RubyC · 10 January 2023
5.0 Verified review

I called AdaptCare needing support to start the next day and they were able to accommodate and sent the right support workers . They help me around the house, e.g. personal care and domestic tasks. They are reliable and punctual. Thank you so much and please continue providing great service!

Response from Pathway People

The best matching support workers is our top aim! Thankyou Ruby, we have enjoyed working alongside you in your journey.

SandraH · 9 November 2022
5.0 Verified review

They let me choose my support worker and he helps me without telling me what to do. In society he helps me go to places where other people go, and I like to have a say in who provides my support .I am more confident doing things by myself now.

Response from Pathway People

Hi Sandra, we really apprecaite your review - that you know what you want in a support worker is fantastic. Glad we can help you.

RobertS · 26 August 2022
5.0 Verified review

I have found AdaptCare to be a great provider - the support workers look to build a support of care and are not changing regularly. They provided care for my brother who has complex mental health issues every morning and evening. Workers always happy to take him out for the sessions either for long drives, to the beach or the pub! They respond to suggestions I or my brother have.

Response from Pathway People

Thankyou for this feedback Robert, glad we are able to help and hope to continue!

RobertFitz · 7 May 2022
5.0 Verified review

Working alongside Kale and AdaptCare in my capacity as a SC I have appreciated their transparency and responsiveness, and have had nothing but positive reviews from clients and their support networks.

Response from Pathway People

Hi Rob, thankyou for the positive feedback! I appreciate your willingness to advocate for participants.

Contact Information

Phone

Service Areas

Victoria

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Provider Details

ABN
55 299 139 179
Organisation type
Company

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