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Pacify Plan Management

Offering Plan Management in Australian Capital Territory, New South Wales, Northern Territory for NDIS participants.

5.0 (21 reviews) Company ABN 34 641 653 590
NDIS Registered Early Childhood Registered 1 service Serves 8 states
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About Pacify Plan Management

Australian Capital Territory

Friendly Personalised Service At Pacify, you will deal with the same person every time! We assign you your own personal plan manager within our company. This means that you won’t have to repeat yourself and explain your story to multiple different people. Your plan manager will be fully aware of your situation from day one and will be on your journey alongside you every step of the way. Fast Processing of Invoices Our team of bookkeepers and plan managers are exceptionally organised and action invoices within hours of receipt.

This means that your providers are not waiting longer than necessary for invoices to be paid. Track Your Funding with Our Industry-Leading Mobile App We utilise one of the best software systems on the market, with industry-leading information security to protect our your data. You can access your real-time budget and invoicing information with our easy-to-use mobile app! Highly Qualifed and Experienced Team Along with being NDIS registered plan managers, our team have many years of experience working in a variety of roles within the disability sector.

Furthermore, our team are all degree qualified and know the NDIS inside and out. Australia-wide Services Given the hands-off nature of plan management, we are able to deliver our services entirely virtually. This means that we are able to manage your plan regardless of where you live in Australia. Client Feedback “Amazing team to deal with. Went above and beyond with my queries. Such a willingness to help. ” - Felicity “Love the team at Pacify.

” - Nicholas “As a physiotherapist dealing with Pacify from the other end. It has been great to have my invoices paid quickly and efficiently. My clients love that they don’t have to chase them up or worry about things not being done. ” - Amanda “Trustworthy, organised and efficient.

Support at a glance

Delivery options

Online service

Age groups

All ages (0 to 60+)

Languages

English

Service area

Australian Capital Territory, New South Wales, Northern Territory, Queensland, South Australia, Tasmania, Victoria, Western Australia

Services (1)

Supports listed by Pacify Plan Management, including where and how each service is delivered.

Plan Management

Our team of bookkeepers and plan managers are exceptionally organised and action invoices within hours of receipt. At Pacify, you will deal with the same person every time! We assign you your own personal plan manager within our company.

Australian Capital Territory · New South Wales · Northern Territory · Queensland · South Australia · Tasmania · Victoria · Western Australia View all 88 regions Hide regions

Australian Capital Territory — Capital Territory

New South WalesCapital Region, Central Coast, Central West, Coffs Harbour - Grafton, Far West And Orana, Hunter Valley Exc Newcastle, Illawarra, Mid North Coast, Murray, New England And North West, Newcastle And Lake Macquarie, Richmond - Tweed, Riverina, Southern Highlands And Shoalhaven, Sydney - Baulkham Hills And Hawkesbury, Sydney - Blacktown, Sydney - City And Inner South, Sydney - Eastern Suburbs, Sydney - Inner South West, Sydney - Inner West, Sydney - North Sydney And Hornsby, Sydney - Northern Beaches, Sydney - Outer South West, Sydney - Outer West And Blue Mountains, Sydney - Parramatta, Sydney - Ryde, Sydney - South West, Sydney - Sutherland

Northern TerritoryDarwin, Northern Territory - Outback

QueenslandBrisbane - East, Brisbane - North, Brisbane - South, Brisbane - West, Brisbane Inner City, Cairns, Central Queensland, Darling Downs - Maranoa, Gold Coast, Ipswich, Logan - Beaudesert, Mackay - Isaac - Whitsunday, Moreton Bay - North, Moreton Bay - South, Queensland - Outback, Sunshine Coast, Toowoomba, Townsville, Wide Bay

South AustraliaAdelaide - Central And Hills, Adelaide - North, Adelaide - South, Adelaide - West, Barossa - Yorke - Mid North, South Australia - Outback, South Australia - South East

TasmaniaHobart, Launceston and North East, South East, West and North West

VictoriaBallarat, Bendigo, Geelong, Hume, Latrobe - Gippsland, Melbourne - Inner, Melbourne - Inner East, Melbourne - Inner South, Melbourne - North East, Melbourne - North West, Melbourne - Outer East, Melbourne - South East, Melbourne - West, Mornington Peninsula, North West, Shepparton, Warrnambool And South West

Western AustraliaBunbury, Mandurah, Perth - Inner, Perth - North East, Perth - North West, Perth - South East, Perth - South West, Western Australia - Outback (North), Western Australia - Outback (South), Western Australia - Wheat Belt

Online service
0-7 yrs8-16 yrs17-21 yrs22-59 yrs60+ yrs

English

Reviews (21)

5.0
21 reviews
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Traveller · 1 September 2023
5.0 Verified review

A friendly and understanding team with a real willingness to help.

Traveller · 25 June 2023
5.0 Verified review

I highly recommend Pacify. I love that I can review my son’s invoices in the app before they are paid. His supports sometimes get their invoices wrong so checking is a must.

Anne95 · 27 February 2023
5.0 Verified review

Pacify is now the plan manager for my two girls. I am fairly new to the NDIS and was quite overwhelmed to begin with. The plan manager assigned to my girls has been remarkable. She continues to help me with all my queries. Our providers communicate directly with Pacify for payment, it's all very efficient and seamless.

Nicky · 27 January 2023
5.0 Verified review

I am very impressed with Pacify! I chose this company for 2 main reasons: next business day payments and because they assign a personal plan manager to their clients. I’d like to specifically mention my plan manager, Natasha. She is just wonderful!

ARF · 10 January 2023
5.0 Verified review

5 stars 1. Fast at paying invoices 2. Friendly 3. Professional 4. Phone app 5. Fast at replying to emails

HN2020 · 19 October 2022
5.0 Verified review

I chose Pacify because they assign personal plan managers. I am very happy with my one. Thank you for being so patient with me, Natasha! 5 stars!

Elsie · 19 October 2022
5.0 Verified review

I joined Pacify a few weeks ago. I was brand new to the NDIS and I dont know how I would have managed without them! They walked me through everything and were so patient while I tried to understand. I will definitey stay with them.

Lexie Lewis · 19 October 2022
5.0 Verified review

I can't thank Pacify enough! They have been wonderful! We were brand new to the NDIS and completely lost, our plan manager was so helpful. Highly recommend.

Boatman · 19 October 2022
5.0 Verified review

Natasha has been very helpful and has been invaluable in helping me navitage the NDIS. Thank you.

Jake · 12 September 2022
5.0 Verified review

Great service. thanks

Response from Pacify Plan Management

Thanks for your kind review Jake!

Marie00 · 7 September 2022
5.0 Verified review

I can honestly say, Pacify is the best! When I was asked if I would like to share my experience with them, I had to jump at it - because they really have gone above and beyond for me. On top of the normal invoice paying, my plan manager in Pacify has helped me sort out issues with my plan, including hours on the phone with the NDIS for me. My plan is now sorted and back on track thanks to her. I definitely recommend Pacify for plan management.

Response from Pacify Plan Management

Thanks for recommending us Marie! :)

Thetraveller · 7 September 2022
5.0 Verified review

Pacify is actually my fourth plan manager for my daughter's plan since April. I dealt with shocking plan managers previously who had no idea what they were doing and caused serious problems for me. The woman who looks after me at Pacify has been so nice and has spent the last couple of weeks helping me sort everything ouy. I think I have finally found a good plan manager who I can trust to take care of my daughter's plan properly. I am glad I swapped to them and encourage you to as well if you are with a subpar plan manager.

Response from Pacify Plan Management

Thank you for your kind words Thetraveller :)

Olga · 26 August 2022
5.0 Verified review

Highly recommended. The Pacify team deliver outstanding plan management service. They are friendly and easy to talk to. Thank you Pacify!

Response from Pacify Plan Management

Hi Olga, thanks so much for your kind words!

Nic1 · 26 August 2022
5.0 Verified review

I have only been with Pacify a short time but it is going very smoothly. It all seems very efficient. When an invoice comes through for me, it appears in my mobile app, I press approve and it's paid the next day. My providers are very happy that they get paid the following day. They tell me that some plan managers can take weeks to pay. So in conclusion, I definitely recommend Pacify.

Response from Pacify Plan Management

Thanks for recommending us Nic!

LAW · 26 August 2022
5.0 Verified review

I only have good things to say about Pacify!! I receive a notification on my phone when an invoice arrives for me, check it in the app and it's then paid the next day. They do their job well and are so helpful when I have questions. 5 stars!

Response from Pacify Plan Management

Thanks for your kind review LAW :)

Arcrobat · 25 August 2022
5.0 Verified review

I have been with Pacify for a couple of years now and am so happy to share my experience. Pacify have always been very kind, calm and collected when I speak with them. Their systems are very organised and they pay invoices the day after receiving them, as long as it's a weekday. I am very happy with their company.

Response from Pacify Plan Management

Thanks so much for your review Arcrobat!

KS97 · 25 August 2022
5.0 Verified review

The staff are very helpful and friendly! I recently swapped to Pacify as I felt my previous plan manager wasn't doing all they were supposed to be, I felt a little lost in the system. Pacify have been right on the money. Not only do they pay my invoices straight away, they proactively help me figure out how to best use my funding and answer all of my questions. Thank you for taking such good care of me Pacify!

Response from Pacify Plan Management

Hi KS97, thanks so much for the kind words :)

GoST · 12 August 2022
5.0 Verified review

Very professional. Organised. How it's supposed to be. Their app is a huge bonus, makes keeping track of my funding very easy.

Response from Pacify Plan Management

Thanks for taking the time to write such a kind review GoST :)

WF1 · 1 August 2022
5.0 Verified review

Swapped to this company recently, these guys are the real deal.

Response from Pacify Plan Management

Thanks for your kind words WF1 :)

RedS · 1 August 2022
5.0 Verified review

Very nice people, recommended by me. They have a great mobile app. I haven’t had to chase them, invoices alwayS show up in my app straight away.

Response from Pacify Plan Management

Thanks for recommending us RedS!

Sanseahorse · 22 July 2022
5.0 Verified review

Very friendly. They come across like they really care about me and not just business orientated. My plan manager in Pacify has a background in mental health so understands my situation.

Response from Pacify Plan Management

Thanks for taking the time to write such kind words Sanseahorse :)

Contact Information

Phone

Service Areas

Australian Capital Territory, New South Wales, Northern Territory, Queensland, South Australia, Tasmania, Victoria, Western Australia

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Provider Details

ABN
34 641 653 590
Organisation type
Company
NDIS registration
Registered
Early childhood
Registered

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