Lotus Assist is an Australian private company providing NDIS plan management, support coordination, psychosocial recovery coaching and positive behaviour support. Plan management covers invoice processing, provider payments, budget tracking and monthly expenditure reports, with an app that shows invoice status and fund balances. Support coordinators explain plan categories, set up service agreements and help prepare for plan reviews, while recovery coaches bring mental health knowledge or lived experience.
Behaviour support is delivered by a specialist behaviour support practitioner, alongside functional behaviour assessments. The provider also assists with life skills, accommodation and tenancy, and transport. Plan management is offered across Australia, with coordination and behaviour support concentrated in the Newcastle, Hunter and Central Coast areas of New South Wales, and plan management promoted on the Gold Coast.
