Keys Plan Management

Keys Plan Management is an NDIS plan management provider in Osborne Park, Western Australia, with teams in Victoria and the Northern Territory. It handles the money side of a plan: paying provider invoices, tracking the budget through an online portal, sending monthly statements and checking that providers charge the correct NDIS rate. Plan management is funded separately under Improved Life Choices, so it costs participants nothing, and they can keep using both registered and non-registered providers. The team is kept small so each participant can reach a named person who knows their plan, and staff speak Hindi, Nepalese and English. The business belongs to the My Way Community Alliance.