Australian Disability Navigators is an NDIS intermediary support provider working with participants and their families across Australia. Its services include support coordination at both general and specialist levels, recovery coaching for people living with mental health conditions, plan management of NDIS funding, and management of specialist disability accommodation. The team is led by a former NDIA Planner, and the plan management function is run by a qualified bookkeeper.
Staff are based in Albury-Wodonga, Perth and Brisbane, and support participants both locally and remotely. Work is structured and outcome focused, covering provider connection, service agreements, budget and invoice processing, risk management across several systems, and matching people to suitable SDA properties.