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9D Care

Offering Plan Management, Support Coordination, Housing - SDA and SIL in Australian Capital Territory, New South Wales, Northern Territory for NDIS participants.

4.5 (10 reviews) Company ABN 42 622 476 055
NDIS Registered Early Childhood Registered Accredited 5 services Serves 8 states 3 locations
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About 9D Care

Broadmeadows, Victoria

We are a registered NDIS Service Provider. We provide supports and services to people in need of assistance, whether they have a permanent or temporary disability, are recovering from a workplace or traffic injury, or have become frail. Our purpose is to provide the best supports and services to those in need. We have a team of professional support workers that provide the right care tailored to each individual’s needs and goals. We respect our client’s right to choice and spend the time tailoring supports and services to each individual to help them live life to their fullest potential.

We are committed to ensuring our clients feel comfortable and secure. We have a team of highly trained empathetic carers ready to support you and your loved ones. We recognise that people from culturally and linguistically diverse backgrounds may be hesitant to seek support due to language barriers or any other beliefs. We are able to allocate support workers that speak your language and respect your beliefs. Our services include: Personal Care, Attendant Care, Social and Community Participation, Household Tasks, Nursing Care, Travel and Transport, Social Support and Companionship, Gardening/Yard Maintenance, Overnight Support, Appointment Assistance, Therapeutic Support, Support Coordination and Case Management, Plan Management.

Support at a glance

Delivery options

Group · Online service · Telehealth · We come to you · You come to us

Age groups

All ages (0 to 60+)

Languages

Vietnamese, Spanish, Mandarin, Korean, Italian, Indonesian +27 more

Service area

Australian Capital Territory, New South Wales, Northern Territory, Queensland, South Australia, Tasmania, Victoria, Western Australia

Specialisations

Disability types this provider specialises in supporting. Counts show community endorsements.

Acquired Brain Injury 1 Autism Intellectual Disability 1 Psychosocial Disability 1 CALD 1

Services (5)

Supports listed by 9D Care, including where and how each service is delivered.

Plan Management

Direct connect

Our Plan Managers will support the timely payment of invoices from your providers and help you track your funding use.

Australian Capital Territory · New South Wales · Northern Territory · Queensland · South Australia · Tasmania · Victoria · Western Australia View all 88 regions Hide regions

Australian Capital Territory — Capital Territory

New South WalesCapital Region, Central Coast, Central West, Coffs Harbour - Grafton, Far West And Orana, Hunter Valley Exc Newcastle, Illawarra, Mid North Coast, Murray, New England And North West, Newcastle And Lake Macquarie, Richmond - Tweed, Riverina, Southern Highlands And Shoalhaven, Sydney - Baulkham Hills And Hawkesbury, Sydney - Blacktown, Sydney - City And Inner South, Sydney - Eastern Suburbs, Sydney - Inner South West, Sydney - Inner West, Sydney - North Sydney And Hornsby, Sydney - Northern Beaches, Sydney - Outer South West, Sydney - Outer West And Blue Mountains, Sydney - Parramatta, Sydney - Ryde, Sydney - South West, Sydney - Sutherland

Northern TerritoryDarwin, Northern Territory - Outback

QueenslandBrisbane - East, Brisbane - North, Brisbane - South, Brisbane - West, Brisbane Inner City, Cairns, Central Queensland, Darling Downs - Maranoa, Gold Coast, Ipswich, Logan - Beaudesert, Mackay - Isaac - Whitsunday, Moreton Bay - North, Moreton Bay - South, Queensland - Outback, Sunshine Coast, Toowoomba, Townsville, Wide Bay

South AustraliaAdelaide - Central And Hills, Adelaide - North, Adelaide - South, Adelaide - West, Barossa - Yorke - Mid North, South Australia - Outback, South Australia - South East

TasmaniaHobart, Launceston and North East, South East, West and North West

VictoriaBallarat, Bendigo, Geelong, Hume, Latrobe - Gippsland, Melbourne - Inner, Melbourne - Inner East, Melbourne - Inner South, Melbourne - North East, Melbourne - North West, Melbourne - Outer East, Melbourne - South East, Melbourne - West, Mornington Peninsula, North West, Shepparton, Warrnambool And South West

Western AustraliaBunbury, Mandurah, Perth - Inner, Perth - North East, Perth - North West, Perth - South East, Perth - South West, Western Australia - Outback (North), Western Australia - Outback (South), Western Australia - Wheat Belt

We come to youTelehealthOnline service
0-7 yrs8-16 yrs17-21 yrs22-59 yrs60+ yrs

Vietnamese, Spanish, Mandarin, Korean, Italian, Indonesian, Greek, German +6 more languages

Support Coordination

Direct connect

Our Support Coordinators are here to assist you get the right supports you need from Service Providers, whilst maximising your funding.

Australian Capital Territory · New South Wales · Queensland · South Australia · Tasmania · Victoria · Western Australia View all 60 regions Hide regions
TelehealthOnline serviceWe come to you
0-7 yrs8-16 yrs17-21 yrs22-59 yrs60+ yrs

Korean, Indonesian, Spanish, Vietnamese, Mandarin, Arabic, Cantonese, Hindi +2 more languages

Housing - SDA and SIL

Direct connect

9D Care can assist you with SIL, MTA and SDA housing to NDIS participants.

Support Work

Direct connect

Whether you require support to be able to live in a home of your own or with others, to engage in community, social or recreation activities, to be able to perform a job or volunteer, be assisted to use or learn how to use public transport on your own,...

Australian Capital Territory · New South Wales · Queensland · South Australia · Victoria · Western Australia View all 55 regions Hide regions
We come to you
0-7 yrs8-16 yrs17-21 yrs22-59 yrs60+ yrs

Turkish, Urdu, Thai, Tagalog, Swahili, Sindhi, Persian/Farsi, Nepalese/Nepali +21 more languages

Psychosocial Recovery Coaching

Direct connect

Empower your journey to mental well-being with our psychosocial recovery coaches

Australian Capital Territory · New South Wales · Queensland · South Australia · Tasmania · Victoria · Western Australia View all 60 regions Hide regions
GroupYou come to usWe come to you
0-7 yrs8-16 yrs17-21 yrs22-59 yrs60+ yrs

Vietnamese, Urdu, Tagalog, Thai, Sindhi, Punjabi, Persian/Farsi, Nepalese/Nepali +13 more languages

Locations (3)

9D Care Broadmeadows

61 Riggall St, Broadmeadows VIC 3047

enquire@9dcare.com.au

9D Care Abbotsford VIC

395/397 Victoria St, Abbotsford VIC 3067

enquire@9dcare.com.au

9D Care Laverton

lvl 1/85 Triholm Ave, Laverton VIC 3028

enquire@9dcare.com.au

Reviews (10)

4.5
10 reviews
5
8
4
1
3
0
2
0
1
1
Sarah · 7 July 2026
5.0 Verified review

I have experience over 6 years supporting people with intellectual disabilities and acquired brain injuries, assisting with personal care, daily activities, and community access while promoting independence, dignity, and wellbeing.

Alex Ramsay · 7 February 2025
5.0 Verified review

Honestly, 9D Care has been amazing! The coordinators are super friendly and easy to talk to, and I love that I have one main point of contact instead of getting bounced around to different people all the time. It just makes things so much easier. The support workers have all been really great—reliable, friendly and actually a good match for what I need. You can tell they take the time to find the right people instead of just sending anyone. Overall, I’ve had a really good experience with them and would definetly reccomend to anyone looking for good support!

Anne Jordan · 7 February 2025
5.0 Verified review

9D Care has been a lifesaver for me. As someone living with mental health challenges, their Support Coordinators and Support Worker services have made managing my NDIS plan so much easier. My Support Coordinator is patient, understanding, and always finds the right services to suit my needs. The support workers go above and beyond to make sure I feel comfortable and supported. I finally feel like I’m being heard and cared for. Thank you so much 9D Care!

rochlaniyash · 12 July 2024
5.0 Verified review

Lovely provider to work with. Very fast and efficient in responding to the requesting and finding the right support worker.

Response from 9D Care

Thank you for your kind words, Rochlaniyash! 😊 We're so glad to hear that you've had a great experience with our team. At 9D Care, we’re committed to providing personalized, reliable, and high-quality support, and it means a lot to know that our approach is making a difference. If there’s ever anything more we can do to support you, please don’t hesitate to reach out! Thanks again for sharing your experience. 💙

ThelmaS · 8 May 2020
5.0 Verified review

9D has been great. The manager helped me out a lot and came and visited me. The coordinator is great too. My support worker is down to earth, supportive, takes care of me, and we do wonderful activities together. I'm really happy with them and I couldn't ask for anyone better. They have also provided a gardener who's coming next week for the first time.

Response from 9D Care

Thank you for your kind words, Thelma! 😊 We're so glad to hear that you've had a great experience with our team. At 9D Care, we’re committed to providing personalized, reliable, and high-quality support, and it means a lot to know that our approach is making a difference. If there’s ever anything more we can do to support you, please don’t hesitate to reach out! Thanks again for sharing your experience. 💙

Unhappy Me · 14 June 2019
1.0 Verified review

I had a terrible experience with 9D Homecare. They were one of the only services to get in contact when I first started looking for supports but it took a month to finally receive services through them/ On the first shift, the carer was late, first citing car troubles, then said he was that he was told the wrong time. He was over 2 hours late in the end. The care provided was very poor, he didn't speak to my husband or interact, watched TV, read the paper, and ate his lunch in his car. I am very unhappy with them and would not recommend using this service.

Response from 9D Care

Hi, we’re really sorry to hear that your experience didn’t meet your expectations. At 9D Care, we strive to provide the best possible support and would love the opportunity to understand what went wrong and how we can improve. Please reach out to us at 📧 enquire@9dcare.com.au or 📞 [phone hidden] so we can discuss this further and find a way to resolve it. We truly appreciate your feedback and are always looking to do better. 💙

Jonas · 28 March 2019
5.0 Verified review

They are the best helper you can have. They have been very helpful with my family and have a great understanding of the NDIS industry. The people there are wonderful.

Response from 9D Care

Thank you for your kind words, Jonas! 😊 We're so glad to hear that you've had a great experience with our team. At 9D Care, we’re committed to providing personalized, reliable, and high-quality support, and it means a lot to know that our approach is making a difference. If there’s ever anything more we can do to support you, please don’t hesitate to reach out! Thanks again for sharing your experience. 💙

Ryan · 19 March 2019
5.0 Verified review

My child was a client of 9D Homecare . They provided him with domestic guidance, and helped him with the household tasks. They were very cooperative and provided a very reliable service.

Response from 9D Care

Thank you for your kind words, Ryan! 😊 We're so glad to hear that you've had a great experience with our team. At 9D Care, we’re committed to providing personalized, reliable, and high-quality support, and it means a lot to know that our approach is making a difference. If there’s ever anything more we can do to support you, please don’t hesitate to reach out! Thanks again for sharing your experience. 💙

Anny · 19 March 2019
5.0 Verified review

Thanks to the 9D Homecare team, they offer a professional and organized service and are very supportive with the clients. I Highly recommend them for any NDIS support service.

Response from 9D Care

Thank you for your kind words, Anny! 😊 We're so glad to hear that you've had a great experience with our team. At 9D Care, we’re committed to providing personalized, reliable, and high-quality support, and it means a lot to know that our approach is making a difference. If there’s ever anything more we can do to support you, please don’t hesitate to reach out! Thanks again for sharing your experience. 💙

David · 13 November 2018
4.0 Verified review

It was an interesting experience to get their services. I recommend!

Response from 9D Care

Hello David, Thank you for taking a moment to send us a review! We are glad to hear that we could help you through our services. Please, don't hesitate to contact us in case of any queries. Sincerely, 9D Homecare.

Contact Information

Phone

Service Areas

Australian Capital Territory, New South Wales, Northern Territory, Queensland, South Australia, Tasmania, Victoria, Western Australia

Follow 9D Care

Provider Details

ABN
42 622 476 055
Organisation type
Company
NDIS registration
Registered
Early childhood
Registered
Accreditation
Accredited

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